Job Overview
We are seeking a friendly and organized Shop Assistant to join our retail team. The ideal candidate will provide excellent customer service, assist with product merchandising, and support daily store operations. This role offers an engaging environment for individuals passionate about sales, technology, and delivering a positive shopping experience. Bilingual skills and experience in retail sales or technical demonstrations are highly valued.
Responsibilities
- Greet customers warmly and assist them with their shopping needs
- Conduct product demos and explain features to customers, especially in technology sales
- Manage point-of-sale (POS) transactions, including cash handling and cashiering duties
- Upsell products and promote special offers to enhance sales opportunities
- Maintain organized merchandise displays and ensure products are well-stocked
- Provide exceptional customer service through effective communication and phone etiquette
- Assist in inventory management and merchandising activities
- Support store cleanliness and organization to create a welcoming environment
- Handle customer inquiries professionally, ensuring satisfaction and repeat business
Skills
- Multilingual or bilingual abilities to serve diverse customer bases effectively
- Strong communication skills with the ability to engage customers confidently
- Experience in retail sales, merchandising, or technical sales preferred
- Ability to perform product demos and explain technical features clearly
- Basic math skills for cash handling and POS transactions
- Excellent organizational skills and time management to prioritize tasks efficiently
- Customer service orientation with a friendly attitude and professional phone etiquette
- Sales skills with an emphasis on upselling and increasing store revenue
- Familiarity with POS systems, cashiering, and retail operations is a plus
Job Type: Part-time
Pay: $17.85 per hour
Work Location: In person
