The Administrative Support Assistant in our Disability Management Services Office (DMSO) in Edmonton will be responsible for supporting the team with the day to day administrative functions for disability claimants.
Administrative duties such as prepping and scanning of mail, sending letters and photocopying
Uploading of emails from our general email box
Accurately update confidential customer information
Answering incoming calls from our reception line on a rotation
Update provider information
Setting claimants up for Independent Medical Exams
Working with Intake team and our DMSO staff to ensure client specific needs are met
Assist with other support functions as required
Qualifications and Competencies:
Excellent customer service skills
Ability to work well independently and as part of a team
Well developed organizational and time management skills
Ability to work in a fast paced environment with changing priorities
Proficient user in MS Office including Outlook, Word, Excel
Strong typing and data entry skills
Excellent communication skills, verbal and written
Well developed problem solving skills
Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.
As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.
Discover your opportunity….Apply today!
Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted