Dispatcher/Flight Follower
Universal Helicopters
Goose Bay, NL

Dispatcher / Flight Follower

Universal Helicopters - Happy Valley-Goose Bay, NL

Job Description: Now

  • Receive and maintain submitted flights plans for all operational aircraft
  • Monitor the progress of each flight from its commencement to its termination, including any intermediate stops of a flight's progress.
  • Provide operational information as required by a flight such as meteorological information without analysis or interpretation to the flight crew.
  • Respond to requests by the pilot-in-command for information related to the flight.
  • Activate and follow the appropriate procedures in the Emergency Response Plan if a flight is overdue, missing or an I-Sat emergency is received.
  • Maintain each flight itinerary in a digital company library
  • Advise the Chief Pilot/Operations Manager when a flight is being carried out and no information has been provided to the Operation Control Center.
  • Answer phone calls and direct them to the appropriate employees or take a detailed message.
  • Answer phone calls and accept aircraft bookings in coordination with the base manager.
  • Be available to carry out on call procedures for after hours operations.

Other duties as required.

Qualification Requirements:

  • Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability
  • Excellent organizational skills and ability to multi-task, with attention to detail.
  • Skilled in problem solving and decision making
  • Ability to perform and make informed decisions under pressure
  • Fast-paced environment; Repetitive tasks; Attention to detail; Tight deadlines
  • Computer literacy including Microsoft office programs

Additional Preferred Requirements:

  • Previous flight dispatch experience
  • Previous experience within Flight Operations
  • Radio Operators License

Additional Information:

  • Salary $18 to $20 per hour for 80 hours bi-weekly
  • Vacancies 1 Vacancy
  • Terms of employment Permanent Full time
  • Start date As soon as possible
  • Employment conditions: Day shifts that will include working weekends. Flexible hours.

Job requirements:




Secondary (high) school graduation certificate

Employment requirements to work at Goose Bay Airport:

Airport security clearance; Criminal record check

Own transportation; Valid driver's licence

*Universal Helicopters thanks all applicants for their interest, only candidates selected for an interview will be contacted.

Job Type: Full-time


  • dispatch: 1 year (Preferred)