Interested in joining our flagship restaurant as we were the 2nd McDonalds to open in Canada. We’re hardworking men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.
McDonald’s is recognized around the world as a leader in the quick-service food industry, not only for our delicious food but for our incredible people as well.
We are currently looking to build our Day time Guest Experience Leader role here at the Oxford Street West location here in London.
Our Guest Experience Leader will interact personally with guests and be a visible point of contact in the dining room. They will help create memorable moments and a great dining experience while exceeding our guest’s expectations by providing perfect execution with genuine, authentic warmth & hospitality.
Greeting guests & starting conversations
Assisting guests & creating magic moments
Checking in with guests to ensure they have what they need
Providing samples to guests
Confidently handling guest concerns
Assisting guests complete orders on kiosks
Communicating with the restaurant team to provide feedback & recommendations
***This is a full time position with an immediate opening! The perfect candidate will have the opportunity to advance quickly into a more senior guest experience leadership role, which will include training and leadership role expectations, experts in body language - we hope to see you in an 930-4pm Monday to Friday with the potential of a Saturday shift on rotation. ***
You have the opportunity to shine. To bring a bit of unexpected joy to someone’s day by being welcoming and friendly, while ensuring an exceptional guest experience.
To showcase your passion for people by anticipating guests needs, and providing a bit of surprise and delight by taking proactive approach to caring for them.
To inspire your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants. You make guests feel important, and confidently answer their questions about our food and our brand.
To connect, in the most meaningful way with guests during their visit at all touch points.
To be a model of calm and fairness with guest experiences, and handling various situations with composure and positivity