Join Our Opening TeamBuild Something Exceptional
This is a rare opportunity to join a restaurant from its very first chapter.
At Shay Ristorante, we’re building more than a restaurant, we’re building a culture. A culture where refined Italian cuisine, understated elegance, and genuine hospitality come together to create unforgettable experiences for every guest.
We believe hospitality isn’t just about serving food, it’s about making people feel welcome, cared for, and remembered. Every member of our team plays an essential role in creating that experience.
As a Host, you’ll set the tone for the guest experience. From the first welcome to the final goodbye, your warmth, attention to detail, and ability to manage the flow of the dining room will help create an experience that feels personal, polished, and effortless.
Our approach is rooted in seasonal ingredients, thoughtful service, and a commitment to excellence. If you’re passionate about hospitality, enjoy connecting with people, and want to grow alongside an ambitious restaurant, we’d love to meet you.
Your Role
Create an exceptional guest experience from arrival to departure.
Working closely with our management and service teams, you’ll help manage the flow of the dining room while ensuring every guest is welcomed with warmth, professionalism, and genuine care.
Your responsibilities are to:
- Welcome and acknowledge every guest with warmth, confidence, and professionalism.
- Manage reservations, walk-ins, waitlists, and table assignments accurately and efficiently.
- Coordinate seating and pacing with the management and service teams to support a smooth flow of service.
- Answer phone calls and respond to reservation and guest inquiries professionally.
- Recognize and communicate VIPs, regular guests, celebrations, special occasions, and guest preferences.
- Maintain accurate guest notes and reservation information.
- Communicate clearly with the service team regarding seating, table status, and special guest requests.
- Maintain a polished, organized, and welcoming entrance and host area.
- Anticipate guest needs and assist with requests throughout their arrival and departure.
- Support the front-of-house team wherever needed to help create a seamless guest experience.
We’re looking for people who:
- Have previous experience in a restaurant, hospitality, or guest-facing environment.
- Naturally make people feel welcome and comfortable.
- Communicate with warmth, confidence, and professionalism.
- Thrive in a fast-paced environment while remaining calm and organized.
- Have strong attention to detail and the ability to manage multiple priorities.
- Take pride in creating exceptional guest experiences.
- Pay attention to the small details that make guests feel recognized and remembered.
- Welcome feedback, take ownership, and are committed to continuous improvement.
- Have a positive, team-first attitude.
- Are available to work evenings, weekends, and holidays.
You’ll stand out if you have:
- Experience hosting in an upscale or fine dining restaurant.
- Experience with reservation and guest-management systems.
- Experience working in an Italian restaurant.
- An interest in food, wine, and hospitality as a long-term career.
Why Join Shay?
Joining Shay means becoming part of something from the very beginning.
We’re creating a workplace where people are respected, challenged, supported, and inspired to grow because we believe exceptional guest experiences begin with an exceptional team.
- Healthcare benefits.
- Comprehensive training and continuous education in food, wine, service, and hospitality.
- A respectful, collaborative, and supportive workplace.
Our Philosophy
Great hospitality isn’t defined by your position, it’s reflected in curiosity, professionalism, humility, integrity, and a genuine desire to care for others.
Every detail matters. Every interaction matters. Every member of the team contributes to the guest experience.
If that sounds like the kind of hospitality you believe in, we’d love to hear from you.
Pay: $17.60 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
Experience:
- upscale or fine-dining : 2 years (required)
Work Location: In person
