About the company:
Blunt is an independent cannabis retail store that takes pride in an education first
process - to deliver the best customer service experience.
We are currently looking for a Team Lead for approximately 4 shifts per week. The Team
Lead is in charge of the retail space when a Manager is not present and has the
responsibility to enthusiastically uphold Policies and reinforce the SOPs.
About you:
You are the right fit for this role if you:
+ Carry yourself professionally
+ Previous customers service or sales experience
+ Have strong communication skills
+ Are passionate about cannabis (and are interested in a career in the industry)
+ Enjoying being part of a Team
Requirements:
+ Over the age 19 at the time of application
+ Selling It Right Certification
+ Availability to work varying shifts during the days, nights and on weekends
+ Ability to engage with clients in a professional and enthusiastic manner
Duties
As a Team Lead you will have the following tasks and responsibilities:
+ Work scheduled and flex shifts
+ Compliance and reinforcement of relevant policy, procedures, and regulations
+ Supervise the store and employees
+ Resolve and de-escalate customer complaints
+ Accurately maintain till
+ Meet minimum transaction value and sign up targets
+ Provide excellent customer service
+ Maintain update knowledge on the current inventory and industry trends
+ Inventory counts
+ Cleaning and sanitizing surfaces in the store
+ Stamping bags
+ Other tasks necessary for the operations of the business and tasks delegated by
supervisors
Why work here:
+ Flexible hours
+ On site parking
+ Store discounts
Compensation:
+ Hourly wage: $18.25 - $19.50 + Tips
+ Quarterly performance bonus (up to $800)
Pay: $18.25-$19.50 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
