Delivery Driver
Pharmacare Pharmacy (a division of Centric Health)
Edmonton, AB
Pharmacare Pharmacy (a Centric Health company)

At Pharmacare Pharmacy our focus is on the quality and safety of medications for our clients. This focus has gained us the reputation of being the leader in specialty pharmacy throughout Alberta. To uphold this reputation, we pride ourselves in being a team of passionate individuals that believe in building strong relationships with our clients and maintaining quality assurance by using industry leading technology. We offer an atmosphere that inspires our employees to excel at assisting and caring for our clients.

Delivery Driver - Job Summary

Reporting to the Delivery/Operations Manager, the Delivery Driver will provide prompt and courteous product delivery service while emphasizing excellent customer service. This position requires a bondable customer care delivery specialist who is engaged in being a friendly face of the organization and who will be punctual with regular attendance required to perform the duties and responsibilities of this position. This position also involves some work in the pharmacy, preparing deliveries and other duties as time allows.

Your Day to Day:
Work Hours: Weekdays Monday to Friday from 1:00 pm – 9:00 pm - Hours may vary based on volume
Make deliveries to clients at various facilities and homes in a timely fashion and in accordance with the Policy and Procedures of Delivery Specialists
Ensure delivery deadlines are met
Sorts packages and other materials and supplies for the purpose of distributing items to assigned sites and/or individuals
Protect the contents of the vehicle and deliverables at all times in accordance with ACP policies and company policy
Deliveries will include but are not restricted to deliveries to residential homes, condos, senior apartment residences and senior facilities
Drivers must be able to perform various administrative duties such as presenting invoices, filing in forms and obtaining signatures from customers
Responsible for loading, unloading, preparing, cleaning, and operating a vehicle for delivery duties
Receive names and signatures for all deliveries
Return delivery sheets complete and legible daily
Notify Pharmacy Manager immediately of any incidents, discrepancy or confusion regarding delivery
Drive vehicle in a safe manner at all times, such as maintaining speed limit
Keep vehicle clean inside and outside at all times
Keep record of vehicle maintenance on company supply record sheet and report maintenance requirements in writing to the Delivery and Maintenance Supervisor to arrange for repair
Record in logbook, mileage and fuel purchases
Keep shipping area clear of garbage, boxes, empty medication bottles, returnable beverage containers
Assistance with facility maintenance and general duties
Assist with warehouse duties as required

What You Will Bring to The Team:
Perform basic math; read and follow instructions; and understand multi-step written and oral instructions
Understand and perform basic vehicle maintenance
Must be familiar with city addresses and directions
Ability to use GPS in safe manner
Ensure accurate documentation of completed work as per policies and procedures
Dress in a relaxed/clean but professional manner
Wear Identification Cards consistent with the requirements of facilities and staff
Work as part of a team – must be able to build and maintain strong team relationships
Excellent verbal and written communication skills
Ability to work effectively in a fast-paced environment and meet tight deadlines
Ability to manage priorities and be very organized
Work effectively under pressure
Strategic thinker with excellent decision-making skills
Regular attendance and punctuality is required to perform essential duties and responsibilities
Strong customer service and communication skills
Emotional intelligence
Happy, energetic & friendly presence
Maintain confidentiality of patient and employee information, as well as all Pharmacare’s proprietary information
Excellent attention to detail with a quality assurance (QA is critical) focus
High skill level in professionalism and energy

PHYSICAL REQUIREMENTS:
Ability to sit, stand and walk ongoing throughout the day
Ability to lift up to 23 kg (50 lbs)
Ability to lift product in and out of vehicle and onto a table at the delivery site as needed
Ability to lift overhead and when assisting with warehouse duties as needed (i.e., putting away product)
Ability to perform ongoing lifting and when assisting with warehouse duties as needed

REQUIRED:
Current and Valid Class 5 Operator’s (Drivers) license for the Province of Alberta
Minimum 3 years of driving experience in Province of Alberta and a 3 year Clean Driving Record - No Demerits or Suspensions – A 3 year Driver’s Abstract will be required as a part of the background screening process on the top candidate
Bondable
Ability to perform basic math
Ability to read and follow instructions
Ability to understand multi-step written and oral instructions
Ability to work and drive in all types of weather

Qualities for Success:
Ability to manage changing priorities
Ability to work independently, and as a member of a team
Customer service oriented
Excellent problem-solving and decision-making skills
Strong attention to detail
Strong organizational and time-management skills

Application Process:
Centric welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

About Centric Health

At Centric Health our passion is people and that is the centre of everything we do.

Centric Health’s vision is to be the leading provider of pharmacy and other healthcare services to Canadian seniors. The Company is one of Canada’s leading, and most trusted providers of comprehensive Specialty Pharmacy services and solutions to seniors. We operate a large national network of pharmacy fulfilment centres that deliver high-volume solutions for the cost-effective supply of chronic medication and other specialty clinical pharmacy services, serving more than 31,000 residents in over 450 senior’s communities (long-term care, retirement homes, and assisted living facilities) nationally.