About the Team
PetSmart’s Canadian Home Office (CHO) is home to approximately 50 full-time associates who work in departments such as Human Resources, Merchandise Buying and Pricing, Replenishment, Marketing, Finance, Space Planning and more. The small but mighty team at the CHO supports the operations of 140+ PetSmart stores in Canada and works closely with counterparts at PetSmart’s global corporate headquarters located in Phoenix, Arizona. We also share the Canadian home office with our colleagues at PetSmart Charities of Canada—an independent, registered charity dedicated to reducing pet homelessness and supporting the bond between people and pets.
About the Job
In partnership with our vendors, merchandisers, planners and marketing, the merchandise coordinator will manage the day-to-day maintenance of our item/skus.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:
Communicates new and set-up for promoted items.
Supports promotional execution (EMS, PLR, and sign review).
Requests and manages samples from Vendors and then send samples to various internal departments.
Assists Sr. Buyer with additional tasks as required (e.g. reporting needs).
Makes recommendations to buyer consistent with the pricing model and completes price change in SAP.
Performs data entry of all new items and maintains sku hierarchy.
Ensures that all purchase order discrepancies are handled in a timely manner which may require extensive research.
Assists buyer and Space Planners in the category review process by creating sales and unit analysis for the category under review.
Responds timely to store operations requests for information.
Acts as a liaison between vendors and other parts of the business as needed (ie. Vendor set-up, info rec management, etc.)
Works with minimum supervision and meets deadlines and handles multiple priorities simultaneously.
Ensures that appropriate reports and communications are delivered to the buyer on a timely basis and reviews those documents for accuracy and completeness. Takes appropriate action when information is not received at scheduled time.
Works closely with logistics group to ensure new and discontinued items are flowing through the system timely and in correct amounts. Supports buyer and logistics on product plus outs.
Prepares relevant communication for buyer to supply the communication coordinator in operations.
Handles customer problems and issues as they arise.
Initiate actions to execute buyer assortment decisions.
Performs assortment management analysis and participates in recommendations.
EDUCATION and/or EXPERIENCE
University degree plus one-two years related experience or equivalent combination of education and experience
Must have intermediate to advanced computer skills in Word and Excel. Must be able to work extensively and productively in SAP.
Ability to calculate figures with knowledge of retail math such as margins, markup and discounts.
About the Culture
Our Canadian Home Office is truly that, a home office. It’s a place where individuals across various departments can align their passion for pets with their desires for professional growth. You’ll be a part of a close-knit team, while still being a part of a large, best-in-class retailer. And while the team may be smaller, the results are impactful! The Home Office boasts a large, open concept with natural lighting and serves as the perfect setting for office events. An active social committee hosts fun-filled events including contests, bake-offs, off-site events, and volunteer efforts, and they are always trying to out-do the previous event!