Job Category: Operations & Maintenance
Division & Section: Toronto Water, TW Distribution & Collection
Work Location: 60 Tiffield Road / 150 Disco Road
Job Type & Duration: Full-Time, Permanent
Salary: $89,044.80 - $104,624.00; TM1778; Wage Grade 6.5
Shift Information: Monday to Friday; 8 hours per day, 40 hours per week
Number of Positions Open: 2
Posting Period: 20-Oct-2021 to 03-Nov-2021
As part of the Toronto Water team and reporting to the Manager Operations & Maintenance. The Supervisor Distribution & Collection is responsible for supervising, co-coordinating and administering the inspection, maintenance, repair, and operation of water distribution and wastewater collection related infrastructure facilities to ensure uninterrupted delivery of quality of water and the maintenance of fire flow protection.
Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. When necessary, is involved in disciplinary procedures including termination of assigned staff.
Supervises the day to day activities of all assigned staff including the scheduling, assigning and reviewing of work. Maintains daily record of operations.
Authorizes and coordinates vacation request and overtime. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Ensures that service orders, reports and forms completed by staff are accurate, detailed and completed in a timely and efficient manner and entered in the appropriate works management system.
Evaluates emergency situations and assigns appropriate staff to respond. Responds to after hour emergencies, when necessary.
Ensures compliance with all municipal, provincial and federal regulatory requirements such as OWRA, EPA, SDWA, OHSA and other codes and regulations.
Acts as the lead or as a member of various internal or external teams involved in the research and evaluation of information on the development of products, technologies, procedures and practices to improve operational efficiencies of current procedures, practices, programs and by-laws.
Implements detailed plans and recommends policies/procedures regarding program specific requirements.
May be required to attend project related community consultation meetings. Attends various committees, public meetings and pre-construction meetings with contractors and other stakeholders on behalf of the division.
Prepares various correspondences and reports on daily, monthly and annual basis.
Liaises with Corporate Purchasing staff for purchasing contracts, quotations and request for proposals including developing and writing specifications for contracts, system components, programs and/or studies to ensure compliance with City requirements, standards and other regulations.
Liaises and corresponds with residents, consultants, contractors, government agencies and City staff on various water and wastewater issues.
Works with and provides information to City Legal Services and Insurance & Risk Management to resolve claims or disputes with contractors, insurance company representatives or residents.
The competition process will evaluate candidates on the following competencies:
Customer service orientation, fiscal accountability, innovation, teamwork, results orientation, developing others, leadership, listening, understanding and responding, planning, organizing and coordinating, and problem solving, commitment to continuous learning and impact and influence.
Must possess a Post-Secondary diploma or certificate in a related field (engineering, sciences) valid in the Province of Ontario, or an equivalent combination of education and relevant experience.
Must possess and maintain a Ministry of Environment Class 1 Water Distribution and a Class 1 Wastewater Collection Certificate of Competency.
Experience in the operation, maintenance and inspection of water distribution and wastewater collection infrastructure.
Considerable experience in a leadership role, supervising staff, providing work direction, coaching, leading, motivating, and mentoring others in a customer service function, while working cooperatively with stakeholders.
Must possess and maintain a valid Province of Ontario class "G" driver's licence and be eligible to qualify for a City driver's permit.
Experience in planning, organizing, coordinating reports and projects as well as maintaining records.
Experience with computer systems and various software applications (e.g. Hansen – Work Management System, Outlook, Microsoft Office).
Commitment to innovation and continuous learning.
Strong interpersonal skills with the ability to communicate both orally and in writing at all levels of the organization, including unionized staff, councillors and the public.
Knowledge of budgetary process and the requirements.
Must be able to work various shifts and be available for standby/callout and prepared to work overtime.
Knowledge of Collective Agreements and related labour legislation.
Extensive knowledge and application of the Occupational Health and Safety Act including knowledge of legislation of relevant areas such as asbestos, silica, confined space, shoring, etc.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.