Overview:
Join the team at Fountain Tire Crowfoot! We are looking for a friendly and dedicated individual to join our team as a Service Writer!
What does it take to get on track?
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3 years of experience in the automotive repair or tire industry is required
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Experience providing mechanical service quotes is an asset
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Effective listening skills with the ability to identify customer needs and provide recommendations
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Working knowledge of passenger, light truck and, specialty tires and mechanical services
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Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
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Excellent customer service and a great attitude are a must
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A team player who takes pride in their work
At Fountain Tire, our associates are at the heart of our success. As a vital member of our team, you will get to enjoy many great benefits:
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Competitive compensation: $20 to $25 per hour plus sales-based commissions!
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Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
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We will develop your skills and certifications with our excellent training program & opportunity for growth
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The opportunity to work with an excellent team and great customers
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Regular full-time day shifts
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Great discounts for you and your family on tires, parts, and mechanical services
Primary Responsibilities:
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Creating work orders and arranging bookings and communicating them to the technicians
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Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
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Provide proactive calls to customers to determine their satisfaction level with the service they have received
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Recommend tire service, specialty tire service, wheel and mechanical service to customers
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Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
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Keep promotional material updated in the showroom.
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Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
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Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
Assist in inventory management through documentation processes and annual inventory counts
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At Fountain Tire, you’ll find competitive wages, a supportive manager, and room to grow your career. Apply online or in person at our location today at Unit 169, 64 Crowfoot Cir NW Calgary, AB T3G 2T3!
