If you like a fast-paced environment, working with a team and have exceptional administrative, time management and interpersonal skills, then this is the job for you!
Located in the Edmonton Young Offender Centre, this Administrative Support position is a unique role that is the first point of contact for the Centre. This position works independently to provide visitor and telephone reception duties for the Centre. The receptionist also receives the Centre mail, maintains security envelope of the Centre, and provides a variety of administrative support duties.
Under the supervision of the Business Manager, the successful candidate will interact with general public, families of offenders, deputy directors and answer inquiries from social workers, police, advocates, and senior officals among other stakeholders.
Duties of this position include, but are not limited, to:
- Receptionist for the Centre
- Refers the public and stakeholders to the appropriate area or personnel.
- Issues visitor tags and directs incoming couriers to appropriate destination, according to Centre mandate.
- Handling and distribution of mail
- Operates multi-line switchboard
- Answers general questions from the public concerning problems and services
- Helps maintain security of the Centre by following Centre policies and procedures
The ideal candidate must be a strong team player with well-developed verbal and written communication and interpersonal skills. Must have excellent interpersonal skills and demonstrate professionalism in dealing with public, staff and clients. Being highly organized, flexible and adaptable is essential to success in this role.Must be able to multi-task and deal with changing priorities. Must possess excellent communication skills. Significant experience with Microsoft Word, Excel, Outlook and Internet Explorer is required. As this position requires the handling of information that is of a sensitive nature, a high degree of confidentiality and diplomacy is also required.
A high school diploma plus a minimum of one year of related experience in an office environment is required. Experience with Microsoft Word, Excel, Outlook, Internet Explorer and database systems is also required. Government/public sector experience as well as knowledge of applicable government programs (ORCA, IRIS, and JOIN) will be considered an asset.
A cover letter is required and will be used as a screening tool to assess writing and proofreading abilities.
Equivalencies will be considered on the basis of:
one year of experience for one year of education or one year of education for one year of experience.
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies: http://psc.alberta.ca/APSCompetencies
Successful employees in this role with demonstrate the following competencies:
Sees the need and readily steps into co-workers tasks to help out when needed. Uses common sense and past experiences to approach ambiguous problems and make effective decisions. Anticipates changing environmental demands and changes behaviour accordingly. Remains calm and composed even in difficult or stressful situations. Is able to see the positive side to a difficult situation. Remains optimistic and perseveres in finding solutions. Proactively seeks advice and support when priorities change to appropriately assess, prioritize and meet changing demands. Anticipates obstacles to change and thinks ahead about next steps. Stays focused on goals despite pressure and stress.
Build Collaborative Environments:
Builds on the skills and knowledge of others to create results. Demonstrates that he or she genuinely values and respects others' input and expertise and is willing to learn from others. Encourages or facilitates conflict resolution directly by initiating open and respectful discussion of issues. Confronts and deals with inappropriate behaviours, including bullying, harassment or discrimination.
Understands how work contributes to the achievement of department goals. Considers how own work impacts the work of others and team success and observes how the work of others impacts own work. Asks questions to understand broader goals and objectives. Works with others to align activities. Understands how the services, activities and actions of the APS add value for clients and stakeholders.
$1,536.57 to $1,869.84 bi-weekly (Full-time hours)
$768.26 to $934.92 (Part-time hours)
This is a part-time position located in the Edmonton Young Offender Centre. The hours of work total 18.13 hours per week, Monday through Friday.
The Edmonton Young Offender Centre is located at 18621 - 127 Street Edmonton, Alberta. There is no public transportation to the Centre, thus access to your own transportation is required. Parking is available.
Final candidates for this position will be asked to undergo security screening.
Candidates who are invited to interview may be asked to complete a typing test.
This competition may be used to fill current and future vacancies, across the Government of Alberta, at the same or lower classification level.
What we offer:
- Comprehensive benefits plan: http://www.psc.alberta.ca/employees/doclist7.cfm
- Pension plan: http://www.pspp.ca/
- Leadership and mentorship programs
- Professional learning and development
- Positive workplace culture and work-life balance
How to Apply
In addition to your resume, a cover letter is required and both will be used as a screening tool to assess your writing and proofreading abilities. In your cover letter, please provide a clear and concise description of how your qualifications meet the advertised requirements.
Please submit your application online. To apply online, users will be required to have an online account: https://www.alberta.ca/navigating-online-jobs-application.aspx
As only one file can be uploaded to your online application, please ensure your cover letter, resume and any other related documents are combined in to one file using the following suggested naming convention: Last name, First name_JobID #.
If you experience difficulties applying online you may submit your application, quoting the Job ID #, to Alberta Justice and Solicitor General, by fax at 403-476-4984.
Please provide a valid email address with your application as interview invitations are most often sent out via email.
It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)
https://www.alberta.ca/iqas-overview.aspx. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Tips for Applicants:
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only the most suitable candidate(s) will be selected from this competition.