Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.
BrainBox AI is an industry-leading provider of cloud-based, AI-powered building optimization solutions, operating as a business of Trane Technologies — a global climate innovator that also includes the Trane and Thermo King brands. Together, we deliver an enterprise-wide smart building platform that helps owners and operators decarbonize their real estate portfolios at scale.
What's in it for you:
The Deployment & Operations Leader is accountable for the end-to-end delivery, operational performance, and customer success of Trane Technologies’ portfolio of digital energy optimization solutions. This role is pivotal in realizing our leadership in delivering tangible efficiency, resiliency and sustainability outcomes for our customers.
This leader will direct a global team of over 100 professionals responsible for the seamless deployment and operation of our digital energy optimization offerings deployed through BrainBox AI as well as through Trane’s extensive commercial HVAC and energy services businesses. The team’s scope encompasses the full customer lifecycle, from initial onboarding and technical integration to continuous, AI-driven performance optimization, value quantification, and ongoing customer success – ensuring clients achieve the results that drive subscription renewal and expansion.
Reporting directly to the Trane Technologies Chief Digital Officer, this leader will build and guide a high-performance, AI-empowered organization. This mission-critical role sits at the center of our strategy to deliver measurable, verified energy and carbon savings across commercial, institutional, and industrial buildings worldwide. The ideal candidate combines deep operational expertise in SaaS and AI delivery with a passion for sustainability and team excellence. They must thrive in complex, matrixed enterprise environments and bring the energy, discipline, and influence required to scale operations in these dynamic markets.
What you will do:
Customer Onboarding & Deployment
Building Performance Optimization
Direct ongoing AI-driven optimization of customer buildings, ensuring the platform continuously delivers measurable improvements in energy efficiency, HVAC performance, and occupant comfort.
Value Quantification & Customer Success
Team Leadership & Organizational Development
Recruit, develop, and inspire a high-performing operations organization, embedding AI-powered tools and workflows to maximize team productivity and insight.
Define clear roles, KPIs, and career development pathways; foster a culture of accountability, collaboration, and learning.
Own and drive our Internship (ADP) program in Canada with a focus on BrainBox AI’s special needs. Build recruiting relationships with Canada’s top engineering schools such as McGill, Toronto, Waterloo, York, Concordia, UBC et al.
Partner cross-functionally with Product, Engineering, Sales, Finance, to align operations with strategic objectives.
Financial & Operational Management
Define, track, and report on operational KPIs and financial metrics to the CDO and senior leadership, providing clear visibility into performance and risk.
What you will bring:
15 or more years of progressive leadership experience in software and/or AI solution delivery, including direct responsibility for customer onboarding, service operations, and customer success at scale.
Demonstrated success leading operations at a high-tech software company such as Google Cloud, Amazon Web Services (AWS), SAP, Oracle or Workday.
Experience in enterprise software environments (SAP, Oracle, or similar) with proven ability to navigate complex, multi-stakeholder enterprise sales and delivery motions.
Advanced data analytics skills, with experience using data to drive operational decisions, verify solution value, and communicate insights to diverse audiences.
Familiarity with Canadian and U.S. regulatory environments relevant to employment, commerce, energy management, building operations, and data handling.
Candidates need to be Canadian residents legally permitted to work in Canada and travel throughout the US.
The salary range posted below is the base salary range. This position does also include an incentive plan and overall total direct compensation range is $300k-400k.
Annual Base Salary Range or Hourly Base Pay Range:
$214,636.66 - $273,100.00
Compensation Type:
Incentive Eligible:
Yes
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
