The Persian Man - Bennett's Bakery Limited
This opportunity is proudly supported by Northern Ontario Heritage Fund Corporation and is funded through the Workforce Development Program. Eligibility requirements of the program can be found here: https://nohfc.ca/en/pages/programs/people-talent-program/workforce-development-stream
Catering/Social Media Manager Intern
Position Overview
- Support the management team in the day-to-day operation and continued growth of the company.
- Gain hands-on experience in retail management, catering, marketing, business development, and strategic planning.
- Assist in developing systems, policies, and procedures to improve business efficiency and customer service.
- Support the expansion of lunch catering, supper takeout, and other new business opportunities.
- Work closely with management and staff to identify operational challenges and opportunities for improvement.
Management & Business Development
- Assist with the development and implementation of company policies and procedures.
- Support strategic planning and long-term business development initiatives.
- Identify opportunities to improve sales, profitability, customer service, and operational efficiency.
- Assist with developing new products, services, and revenue opportunities.
- Help monitor business performance and identify areas requiring improvement.
- Assist management with special projects and business expansion initiatives.
Catering Operations
- Assist with the launch and development of expanded catering services.
- Coordinate catering orders from initial customer inquiry through completion.
- Assist with menu development, pricing, packaging, and presentation.
- Communicate with customers regarding catering requirements, custom orders, and event details.
- Coordinate with kitchen, bakery, and retail staff to ensure catering orders are completed accurately and on time.
- Assist with developing systems and procedures to improve catering efficiency.
- Support the growth of both lunch and supper catering programs.
Retail Operations
- Assist with day-to-day retail operations and customer service.
- Support retail staff and help ensure company standards are consistently maintained.
- Assist with merchandising, product presentation, inventory organization, and store appearance.
- Help identify opportunities to improve the customer experience.
- Assist with scheduling, workflow planning, and operational organization as required.
- Provide support during busy periods and assist staff with customer-facing duties.
Marketing & Social Media
- Assist with the development and implementation of marketing strategies.
- Support social media planning, content creation, photography, and promotional campaigns.
- Help promote new products, catering services, seasonal offerings, and special events.
- Assist with website content and promotional material.
- Monitor customer engagement and help identify effective marketing opportunities.
- Assist in maintaining a consistent brand image across company locations and platforms.
Policy & Process Development
- Review existing procedures and identify opportunities for improvement.
- Assist in creating written policies, procedures, checklists, and operational guidelines.
- Help implement standardized processes across retail and catering operations.
- Assist with improving communication between management, production, retail, and catering teams.
- Track results and provide recommendations for further improvements.
Customer Service
- Provide professional and friendly customer service.
- Respond to customer inquiries regarding products, catering, and custom orders.
- Assist with resolving customer concerns and finding appropriate solutions.
- Build positive relationships with customers and identify opportunities to increase customer satisfaction and sales.
Training & Professional Development
- Participate in management meetings and business planning discussions.
- Develop leadership, communication, organizational, and problem-solving skills.
- Receive mentorship and hands-on training from experienced management.
- Gain practical experience in multiple areas of business operations.
- Take on increasing responsibility as knowledge and skills develop.
Qualifications & Skills
- Strong communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Interest in business management, retail, catering, marketing, or entrepreneurship.
- Ability to work independently while also working effectively as part of a team.
- Strong problem-solving and decision-making skills.
- Comfortable working in a fast-paced customer-service environment.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency with computers, social media, and common office applications is an asset.
- Previous retail, food service, catering, hospitality, or supervisory experience is an asset.
Pay: From $23.00 per hour
Benefits:
Work Location: In person
