JF Hillebrand, created in 1844, is the market leader in global beverage logistics. Our network of more than 50 offices in the major countries of production and consumption of wines, beer, and spirits work in harmony to bring a full suite of services to the beverage industry. We have grown to 2,700 collaborators in our offices worldwide, but despite this growth, we pride ourselves on remaining a family company where individuals count.
JF Hillebrand offers a full range of freight forwarding services to the beverage community: ocean freight, air freight, intermodal, and domestic trucking, in addition to a number of special value-added services.
You will be a part of our global logistics operations team ensuring all our customer orders are efficiently and effectively delivered through commercially viable solutions. You will arrange logistics for a wide variety of export orders, in partnership with service providers and vendors.
You will be responsible for coordinating logistics arrangements to deliver all customer orders from the point of collection to delivery on the assigned trade route. You will be required to communicate continuously with customers, shipping/air freight, trucking partners and other JF Hillebrand Group Offices in order to manage the transport and documentation of the order. You will ensure commercial viability on all orders by continuously monitoring and managing costs, timelines and service quality. You will ensure customer requirements are met, customers are up-to-date on their orders, and documentation is accurate and precise.
You enjoy working in a customer-facing environment and have the ability to work with diverse groups of people. Challenging work excites you. You like to plan all your work ahead of time and can efficiently manage multiple tasks. You have a can-do approach towards everything you begin, and you are often the person who takes initiatives in the team. You are comfortable working on a computer system and can solve problems with ease.
- Experience in logistics, freight forwarding, and/or transportation (domestic, imports and/or exports) a plus. Experience with LCL a plus.
- Customer service experience.
- Knowledge of INCOTERMS.
- Fluent in French preferred.
- Knowledge and understanding of Canadian geography.
- Experience with Microsoft Office Suite, including Outlook, Powerpoint, and Excel.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
- Logistics: 3 years (Preferred)
- Imports/Exports Operations: 3 years (Preferred)
- Customer Service: 5 years (Preferred)
- Freight Forwarding: 3 years (Preferred)