Dental Receptionist
Westlock Central Family Dental
Westlock, AB

About Us:

Westlock Central Family Dental has been serving the community for several decades. We strive to provide quality dental care in a relaxed and friendly environment.

The Opportunity:

We are currently looking to hire a Dental Receptionist to join our well-established practice. This is a permanent full-time (30-35 hours a week) position that has become available due to the retirement of one of our long-time receptionists. The successful Dental Receptionist candidate will have a passion to learn and build strong patient relationships. As Dental Receptionist, at this practice you will have the opportunity to work alongside and learn from a competent and friendly team of dental professionals and staff.

What You Will Benefit From:

  • No evenings or weekend hours.
  • Friendly patients and staff.
  • Potential to learn from experienced staff and dental professionals.
  • Contributing to the health and well-being of many people in the community.

Daily Responsibilities:

  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations and amendments
  • Manages potential cancellations and overcomes objections to motivate patient to keep appointment
  • Bill patients as they come out of the treatment room, take payment, send claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage recall system and accurately maintain patient database
  • Process referral letters and other patient correspondence upon receipt from provider
  • Manage and file all patient records and charts
  • Accurately coordinates lab cases

Essential Requirements:

  • High school diploma
  • Basic computer and typing skills
  • Excellent soft skills
  • Motivation to learn

Favourable but non Essential Requirements:

  • At least one year experience working in a dental office
  • Experience with AbleDent dental software

Interested in being considered?

Should you be interested in this Dental Receptionist position, please click the Apply button

Job Types: Full-time, Permanent

Salary: $30,000.00 to $40,000.00 /year


  • dental: 1 year (Preferred)