On-Call Service Coordinator (Part-Time)
$20–$25/hour (office shifts) + flat rate for on-call coverage
Home Care Agency
We’re looking for a dependable and detail-oriented On-Call Service Coordinator to help support our clients and caregivers during after-hours and scheduled office shifts. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can stay calm under pressure.
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1–2 weekdays in office: 8:30 AM – 5:00 PM
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Every other weekend on call: Friday 5:00 PM – Monday 8:30 AM
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2 evenings per week on call: 5:00 PM – 8:30 AM
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Answer incoming calls from clients and caregivers with professionalism and urgency
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Troubleshoot and resolve after-hours service issues
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Coordinate schedules and fill open caregiver shifts
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Accurately log calls, updates, and changes in scheduling software
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Communicate schedule adjustments and urgent needs clearly and promptly
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Provide general administrative and office support during daytime shifts
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Prior administrative, coordination, or scheduling experience (required)
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Experience in home care, healthcare, or senior services (preferred)
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Strong communication and problem-solving abilities
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Ability to work independently and make decisions in time-sensitive situations
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Comfortable using basic computer systems and scheduling tools
This is a newly created role with the opportunity to make a real impact and grow with our team. You’ll play a key role in ensuring continuity of care and supporting both clients and caregivers when it matters most.
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