Petland is looking for hard working individuals for the “Store Manager” position within our company.
What the position involves:
You always manage to find a way to inspire others around you. Your sense of fun is balanced with a true concern for each guest which visits your store. You have amazing leadership skills along with a great business background. You understand that the sales and success of the store are your responsibility and work hard to create an environment where all team members are led to success through your efforts.
Your communication skills enable you to be a strong mentor who will develop a team of service-focused, operationally balanced members. You care deeply for animals; always ensuring their care in your store meets Petland standards. You have an un-quenchable thirst for knowledge and you’re always willing to ensure your team goes above and beyond to create a “WOW” experience for every person who enters the store.
Ability to multitask and prioritize, good decision making skills, and great communication skills would be an asset for this fun, team oriented Management position.
If you are looking for a fun and rewarding environment apply today! Staff who are successful with us, are committed to upholding our Mission Statement, GAP, and our Six Golden Rules
Our culture is focused on Customer Service, ensuring our customers have a great shopping experience in our stores. Your job is to be excited about living our mission statement every day, and loving your job! Petland offers room for advancement in a positive and supportive work environment. We believe in a great work life balance and growing our people into the best they can be. Here’s what you will get to do:
Customer Service - you get to ensure our customers are getting that "WOW" experience by being available and willing to ensure all guests leave our store wanting to come back.
Animal Care - at Petland our animal care standards are top in the industry; that means you get to help us ensure our animals are happy and healthy, and find them great homes.
Presentation - Customers like to shop in a clean and well presented environment, and that means a big part of your job will be helping the team meet all our customers’ expectations.
This means you will be responsible for:
Scheduling, Sales managing, All staffing related duties, Training, Store Operations, Customer Service.
Here’s what you bring to the table:
Willing attitude - always ready and excited to try and learn something new and eager to help out your team mates.
Dedication - drive to make your store the best Pet Store! This means you are loyal and dependable.
Empathy - you care about animals and our guests, you are always willing to do what it takes to ensure our pets and our customer’s pets are happy and healthy. Experience working with teams of 20 members. Including everything from HR related tasks and staff coaching and motivating.Belief that work needs to be a fun and supportive environment, where all members work together to achieve company directives.Open schedule, and able to work evenings and weekends
1. Treat your customers like guests.
When we greet friends and guests in our home,
we are open, friendly and welcoming. We feel
every customer is a guest at Petland, therefore
we expect every member of our team to treat
them as such.
2. Remember that you are here for our guests.
The fact is, without our guests, we would not
have jobs. You have a place in the store
because of them. Make their visit special as
often as you can. Every team member has an
opportunity to shine by taking five minutes
each day to ensure a guest has an absolutely
amazing and sometimes life-changing
experience! It’s just one of the benefits you’ll
have working with Petland.
3. Keep your promises.
If you promise to do something for a guest or
fellow team member, Petland expects you to
keep that promise.
4. Treat your team members the way you want to be treated.
Treat other employees how you want them to
treat you – with respect. You belong to a team
and as you may have heard, a team is only as
strong as the weakest link.
5. Always use Petland tip sheets.
Behavioral, Maintenance, Environmental and
Nutritional are the four categories that define
the basic needs of all living things. We have
included these four basic needs in our Petland
tip sheet series, which help our guests and pet
counsellors to educate themselves about
companion pets.
6. Have Fun!
You have the advantage of working in a fun
industry. Take an active interest in pets both instore
and outside of work. Talk to guests and
co-workers about their pets.
Job Types: Full-time, Fixed term contract
Pay: From $50,000.00 per year
Benefits:
- Extended health care
- Store discount
Work Location: In person
