Implementation Specialist
Centre for Addiction and Mental Health
Toronto, ON
Job Number: 834125

Category: Provincial System Support Program

Positions Available: 1

Years Experience Required: 3 years

Location: Toronto, Ontario

Posted Date: Feb 1, 2019

CH&E Specialist (Implementation Specialist)
Provincial System Support Program

CAMH’s Provincial System Support Program (PSSP) works with communities, service providers and other partners across Ontario to move evidence to action to create sustainable, system-level change. With offices in Toronto and across the province, PSSP is on the ground collaborating with stakeholders to build a better system through our work in implementation, knowledge exchange, evaluation, data management, health equity and engagement.

Position Description
The Provincial System Support Program at the Centre for Addiction and Mental Health (CAMH) is seeking a full-time, contract Implementation Specialist to support several of our provincial initiatives (until March 31, 2020). Reporting to the Manager of Implementation and working closely with the Senior Project Manager for the Increasing Access to Structured Psychotherapy (IASP) Project, the Implementation Specialist will work collaboratively within an Implementation Team and be required to bring specific capacities and expertise in the areas of implementation science, quality improvement, stakeholder engagement and co-development, coaching and system change. The Implementation Specialist will provide coordination and planning support for assigned projects and work with both internal and external stakeholders to implement change. The Implementation Specialist supports the active involvement of diverse stakeholders in all stages of implementation, providing tailored and contextualized support at an agency and system level.

The Implementation Specialist will apply and integrate evidence informed approaches to change such as Implementation Science, Quality Improvement and service/system design to support system stakeholders to adopt new practices and support system change. The Implementation Specialist will use facilitation, problem solving, focused capacity building, consensus building, decision making and conflict resolution skills in project coordination and supporting system change. Key project coordination activities include developing project implementation plans, agreements, budgets and other project documents. This role will track and report on projects, system issues and outcomes as well as continuously assess project risks and collaboratively develop mitigation strategies to support improvements.

With an understanding of the local mental health and addiction system, the Implementation Specialist identifies, engages and fosters collaborative relationships with stakeholders to develop a shared understanding and visions. The Implementation Specialist will work collaboratively supporting and coaching agencies at multiple levels (service provider, organizational, Community, LHIN and Provincial) in developing tailored supports for implementation activities via the creation and monitoring of coaching and implementation plans, and supporting the capacity of organizations/agency to implement sustainable and effective change is a key component of the position.

Currently, this position will support the Staged Screening and Assessment (SS&A) and Improving Access to Structured Psychotherapy (IASP) Projects. The SS&A project involves embedding an evidence-based screening and assessment process in publicly-funded addiction agencies across Ontario, while the IASP project is a partnership across four specialty mental health hospitals in Ontario to implement new publically funded in-person psychotherapy (e.g., CBT) services.

The Implementation Specialist will have the ability to support and will demonstrate a commitment to data driven/evidence-informed decision making. The Implementation Specialist will have an understanding of the social determinants of health and the principles of health equity and how they apply in the context of implementing a new practice. In addition, experience/knowledge of clinical practices in the areas of mental illness and substance use, particularly psychotherapy treatment, would be an asset. This position will support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is located at 33 Russell Street Site and other duties may also apply.

The successful candidate will have a Master’s degree in Health Services, Education, Social Services, or a related discipline with 3 years of related experience. Experience includes coordination of complex projects, knowledge of evidence informed approaches to change such as Implementation Science and/or Quality Improvement, development of implementation plans, facilitation of groups; coaching processes and techniques, development of work plans, budgets and communication plans; as well as strong interpersonal skills are required. The successful candidate will also have experience working with external stakeholders, including senior leadership of hospitals and government, experience navigating complex partnerships, and experience coordinating multi-stakeholder committees. You will have demonstrated skills in project management, coaching practice, time management, interpersonal communication, problem solving. Strong oral and written communication skills, and the ability to manage diverse tasks are required. The successful candidate must be able to work independently and possess the ability for self-directed learning, and be able to collaborate with team members. You will possess excellent networking, leadership, relationship building, interpersonal and listening skills to build and support the capacity of organizations to make sustainable and effective change. Established relationships and demonstrated ability to work in collaboration with marginalised communities is essential. Demonstrated commitment to principles of equity, inclusivity, respect and social justice is required. You must be proficient in web-based tools and MS Office software, including spreadsheet and presentation applications, comfortable with Internet Search as well as possess the ability to learn new programs quickly. Bilingualism (French/English) and/or proficiency in a second language are assets. A valid driver’s license, access to a vehicle and an ability to travel for program assignments are required.

Please Note: This full-time, contract (until March 31, 2020) position is part of the OPSEU bargaining unit.

Salary Range: $31.88 - $43.01 per hour

CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.

As an employment equity employer CAMH actively seeks Aboriginal peoples, visible minorities, women, people with disabilities, (including people with who have experienced mental health and substance use challenges), and additional diverse identities for our workforce.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.