Overview
Join a dynamic dental team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle administrative tasks with precision, and ensure a smooth flow of operations within the dental office. Your positive attitude and proactive communication will help create an inviting environment that encourages patient trust and satisfaction.
Duties
- Greet patients warmly and efficiently check them in and out using dental practice management software such as Dentrix and Epic.
- Schedule appointments, confirm upcoming visits, and manage appointment changes to optimize daily workflow.
- Answer multi-line phone systems promptly, directing calls to the appropriate team members while providing excellent customer service.
- Collect patient information, verify insurance details, and update electronic medical records accurately.
- Prepare treatment rooms and assist with administrative tasks including billing, coding, and processing payments.
- Maintain organized office operations by managing correspondence, filing documents, and handling incoming mail.
- Communicate clearly with patients regarding appointment details, insurance policies, and office procedures to foster trust and transparency.
Experience
- Previous experience working as a Dental Receptionist or in a medical or dental office setting is highly preferred.
- Familiarity with dental practice management software such as Dentrix or Epic is essential for efficient workflow.
- Strong knowledge of medical terminology enhances communication with patients and clinical staff.
- Proven ability to handle multi-line phone systems confidently while maintaining professionalism under pressure.
- Office experience involving electronic medical records (EMRs) or electronic health records (EHRs) is advantageous.
- Demonstrated organizational skills with attention to detail in managing schedules, records, and administrative tasks.
- Excellent interpersonal skills to provide exceptional front desk support in a fast-paced environment.
This role offers an engaging opportunity to be part of a caring team dedicated to delivering outstanding dental care while developing your administrative expertise in a vibrant setting.
Pay: $22.00-$28.00 per hour
Benefits:
Experience:
- (Dental receptionist in Canada): 1 year (required)
Location:
Work Location: In person
