Requisition ID: 119962
Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
Business Support Associate, Operations
Summer 2022 (May to August)
Application Due: January 25th, 2022
Why work for Tangerine?
Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
Tangerine is a bank that does not sit still as we continue to redefine what digital banking is. We obsess about our clients by creating a product that empowers and is right for them. We always look for experiences that wow them, Always.
Who We Are:
Client Business Support (CBS) is a client focused processing department that enables the bank to demonstrate that a virtual bank can offer superior client experience by efficiently and effectively delivering on the promises made to our clients.
The CBS department is made up of several teams; each team plays a unique role in providing support for both Deposit/Chequing and Lending products.
The following teams along with their specialized focus is what makes Client Business Support an integral piece of our organization.
Account Opening
Registered Products, Statements and Year- End
Mutual Funds and Cannex
Payments
Estates
Lending
Quality Assurance
Overall, Client Business Support is committed to delivering a 'Wow' experience. While we do not speak directly with our clients, we make sure we deliver on promises made to our clients!
Who we are looking for?
We are looking for someone who is a curious individual that is not afraid to ask why we do and what we do. You will be the main person of contact to our business clients and review various maintenance forms received back from clients and conduct thorough due diligence on the business portfolios. If you’re someone that likes to balance working independently, but also on a team then this role is perfect for you! You’ll have to be someone that is not afraid to bring new ideas to table or challenge existing processes. Ideally, our intern should be able to able to think outside the box to connect the dots on any ongoing investigations.
You can come from any program at a university/college but must have a passion for operations and how the bank works behind the scenes! Any previous knowledge or work experience at a fintech company is considered an asset!
How do I Apply?
For students, we believe evaluating you through relationships over resumes, and are focused on learning about who you are and what you're interested in to uncover your true potential. In short, we don't believe resumes will provide us with an accurate depiction of what you're truly about in order to properly assess your potential. Instead we want to get to know you and hear about the experiences that have shaped you. We know... this might sound crazy, but we do not want you to submit your resume. Instead, we ask that as part of your application, you complete the below.
Note: You do not need to complete your plum profile multiple times if you're applying to multiple positions. If you are applying to multiple positions, just be sure to go to link your plum profile with other requisitions.
Complete your PLUM profile here
Complete a very short One-way Video Interview . If you have already completed this video interview, you are not required to complete it again.
Apply to the role through our career site! When the application asks for your resume, instead upload a screenshot of your plum to show us you’ve completed it, we have full access to your entire profile from Plum and won’t use the screenshot but it’s a great reminder for each of you to have completed it. Alternatively, you can submit a resume if you want, we just will not be relying on it when we assess you.
To reiterate, when it asks you to submit your resume, you are not required to do so! Instead attach a PDF of your Plum profile, under the "resume" section.
We thank you all for your interest in Tangerine! However, only those selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs
**In order to be considered for internships at Tangerine, you must submit your PLUM Assessment and Video Interview. **
Location(s): Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.