Unit Clerk
Department: Emergency
Position Number: 50019135
Hours of work: Part-Time Position
Rotating Shifts: 0700-1500, 0700-1900, 1500-2300, 1900-0700, 2300-0700
Pay Band: Band D $26.05- $28.85
Union: CUPE
Location: Kingston General Hospital Site
DESCRIPTION:
Perform reception, clerical, and patient flow coordination duties to support the safe and efficient operation of the patient care unit. Responsibilities include timely communication and documentation within the health information system, coordination of admissions, transfers, discharges, diagnostics, and transportation, and support for unit administrative and reporting needs.
The Unit Clerk contributes to patient and family-centered care by assisting patients and visitors, supporting staff communication, and ensuring accurate documentation and information flow. Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre’s strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.
DUTIES INCLUDE:
- Provide clerical and administrative support to clinical teams, ensuring efficient coordination of patient care activities and workflows.
- Prepares Lumeo and Program-specific reports and supports unit-based audits as appropriate
- Prepare, process, and distribute patient documentation, such as requisitions, referrals, test results, and patient records in compliance with hospital protocols.
- Maintain and organize patient health records, charts, and related documentation.
- Coordinate and track requisitions for diagnostic tests, procedures, and other services across departments.
- Manage communication with internal and external offices, departments, and services to ensure timely information exchange and follow-up.
- Support patient care activities by preparing educational materials, forms, and informational packages as required.
- Monitor and maintain inventory of clinical and office supplies; order and restock as needed.
- Ensure adherence to established workflows, checklists, and hospital systems (e.g., EMR, Lumeo, fax systems).
- Complete admission, transfer, and discharge documentation for patients on inpatient units.
- Coordinate patient services such as dietary requests, portering, and transport between departments.
- Maintain daily staffing/bed management communication with unit staff.
- Respond to staff, patient, and family inquiries related to unit operations.
BASIC QUALIFICATIONS:
- 2 years Office Administration Health Services diploma or equivalent education and experience.
- Good organizational skills with ability to problem solve and set priorities appropriately.
- Demonstrated ability to follow instructions accurately, work under pressure and cope with frequent interruptions.
- Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with all types of people.
- Demonstrated effective oral and written communication skills.
- Demonstrated computer literacy.
- Demonstrated knowledge of medical terminology.
- Proven ability to attend work regularly.
- Satisfactory criminal reference check and vulnerable sector search required.
PHYSICAL REQUIREMENTS:
The applicant must meet the physical demands of this position
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices.
If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.
KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
Please Note: If you are a current KHSC Employee and wish to apply to this position please contact a member of the Recruitment team ([email protected]) to discuss your application for this position. Please do not complete an application as recruitment will provide a link to which you can apply with your Internal Profile. 