INVEST OTTAWA– CORPORATE SERVICES
Do you love working with data and systems? Do you have a passion for innovation? Are you interested in joining a collaborative team? If yes, we strongly encourage you to apply to our posting and join the Invest Ottawa!
WHY THIS ROLE:
Reporting to the Business Lead, Microsoft Dynamics CRM, the Business Analyst will play a crucial role in maintaining and growing our Microsoft Dynamics capabilities.
WHAT YOU WILL BE DOING:
Working closely with the Business Lead to gather requirements from business lines and supporting the technical transition of each team
Setting up reports and dashboards for users in Dynamics 365 CRM and/or PowerBI, to improve reporting capacities and user experience
Supporting on improving the Dynamics 365 CRM user experience by conducting discovery meetings with user groups and customizing the system accordingly
Creating, updating and delivering training and supported materials tailored to different business units
Manipulating and consolidating data to provide meaningful data visualization tools to support business decisions
Supporting software and data quality assurance
Identifying opportunities and trends in the data
WHAT YOU HAVE ACCOMPLISHED:
Bachelor’s Degree in business technology management, Management Information Systems or a related Undergraduate or Master’s program
5 years experience working with databases and information systems
2 years experience with Microsoft Dynamics 365 CRM (or other CRM/ERP software)
Experience with Business process/data flow mapping (BPMN, UML frameworks) is an asset (tools: Microsoft Visio, draw.io, iGrafx)
5 years Experience working with both business and IT groups
Ability to translate business requirements into technical requirements
Experience with Microsoft PowerBI or other Business Intelligence tools
Excellent problem-solving skills
Excellent verbal and written communication skills
Strong Project Management skills
Strong demonstration of autonomy and initiative
Ability to work in a team setting and to contribute to team efforts
Do you have some of these skills but maybe not all? We still encourage you to apply as we would love to review your unique application and learn more about you!
At Invest Ottawa and Bayview Yards, we know that diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region. We prioritize the creation of an inclusive culture and infuse diversity into our programs, operations and governance. As an equal opportunity employer that doesn’t simply accept difference but celebrates, support and thrives because of it, we invite all qualified candidates to apply, and especially encourage those who identify as members of underrepresented groups.
Invest Ottawa and Bayview Yards are determined to provide a barrier-free work environment, starting with the hiring process. If you require accommodation during any phase of the evaluation process, please contact firstname.lastname@example.org to request specialized accommodation. Do know, all information received in relation to accommodation will be kept confidential.
At Invest Ottawa and Bayview Yards, we are focused on doing better and committed to leading by example because it’s what’s best for us, our culture and our community.