SUMMARY OF WORK PERFORMED
The dining server/bartender is responsible for providing the highest level of food and beverage service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis. The server will also assist in the cleanliness and organization of the dining room and service areas.
DUTIES AND RESPONSIBILITIES
- Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions, and answers questions regarding food, beverages, and service.
- Prepares drink orders in a timely manner.
- Processes guest’s orders and ensures all items are prepared properly and in a timely manner. Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
- Observes diners to ensure guests are satisfied with the food and service and respond to any additional requests.
- Prepares guest checks that itemize and total meal costs and sales tax.
- Follows food safety and handling procedures and compliance regulations.
- Clears and resets table at the end of each course or upon completion of the meal.
- Assist in the training and development of new employees.
- Adheres to all hotel safety and security policies and procedures.
- Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
- Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
- Monitors alcohol consumption in adherence to smart serve guidelines.
- May serve as cashier.
- Performs other duties as assigned.
REQUIRED SKILLS
- High school graduate or equivalent preferred.
- Strong communication, organization, and problem-solving skills.
- Ability to recall and accurately share daily specials or facts around menu and restaurant
- Knowledge of principles, values and processes for providing superior guest service.
- Knowledge of basic math.
- Ability to project a professional, friendly and courteous image to guests.
- Ability to multi-task and be detail oriented.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work a flexible schedule, including weekends and holidays.
Please submit a cover letter and resume in person.
Job Type: Part-time
Pay: From $17.60 per hour
Work Location: In person
