In advancing the Division of Students' vision as 'Partners in Student Success', the Records and Scheduling Analyst (III) is responsible for maintaining the student's academic record as it pertains to their history from the point of admissions to convocation. The incumbent will review, analyze, research where necessary historical information and confirm existing academic information, policies and procedures to ensure all information and changes being requested to the record are appropriate and will update the Student Information System (SIS) to reflect the accurate data. Working with the student record may include the maintenance, preservation, updating and confirming information within the registrarial modules in addition to working with unique/specific modules such as the Course Access Specifications (CAS) module to monitor room allocation and space for both the Keele and Glendon Campus and the York Degree Progress Tool.
High School Diploma with some additional post-secondary studies.
Minimum three (3) years' related work experience in a computerized academic student records environment. familiarity with academic policies and legislation and the ability to assimilate information and apply to the academic record. Demonstrated experience and success in providing and/or creating conditions for service excellence for a variety of stakeholders such as students, faculty, clients, customers colleagues, users etc.
Excellent oral and written communication skills with the ability to present academic information in a clear manner, strong interpersonal skills, excellent problem resolution skills, ability to search for anomalies and correct, exercising good judgment and initiative, attending accurately to detail, good organizational skills, ability to work independently or within a small group or team, understanding service commitment, maintaining confidentiality. Technical skills: Intermediate word processing, spreadsheets, database and operating systems (e.g., MS Word, Excel, Windows, Access), basic Email & Calendaring systems (e.g., Microsoft Outlook), basic web interface, intermediate knowledge of large computerized records systems and the ability to work with multiple modules and inter-related information (e.g., Student Information System SIS).
Demonstrated commitment to the values of Student Success: Collaboration, Care, Accountability, Respect, Innovation, Inclusion and Excellence.This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
In order to be considered as an internal applicant, York University employees in the YUSA-1 bargaining unit must apply for jobs through the Employee Career Portal - YU Hire.
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to apply for jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. this is referred to as the 'Posted Date' on the job the posting. This applies to YUSA-1 internal and YUSA-1 Concurrent postings. Please refer to the 'Posting Intent' on the job posting.
If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the 'Posted Date' will be given preference.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.