Service Administrator, based in Nobleford, AB
Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates.
The Service Administrator role at Noble Equipment Ltd. is an excellent opportunity to join our growing team. We are seeking a dynamic, driven individual to assist in our Service department, initially assisting with monitoring customer equipment telematics, managing and submitting equipment warranty claims, reaching out to customers regarding warranty details & advertising for used equipment.
The ideal candidate will have a strong work ethic, be able to collaborate with other departments, and have great customer-facing skills. This role reports to the Service Manager at the store.
What does the role look like?
· Service Administration
- Monitoring telematics on customer units in the field, and contacting customers regarding scheduled maintenance intervals, and updating the system accordingly
- Completing service work orders & submitting warranty claims to the manufacturers as directed
- Following up on previously submitted claims, and providing required information
- Proactively reaching out to customers when their warranty is expiring to alert them to coverage options
- Upon direction from the Service Manager, following up on service & inspection programs
- Taking photos, uploading equipment advertisements as directed by the Store Sales Manager
What are we looking for?
· Education and Experience in Accounting and Administration an asset but not required
· Proficient in Microsoft programs (Excel/Word/Outlook)
· Proven ability to work effectively in a fast-paced environment
· Highly organized, strong work ethic
· Maintains a professional attitude and outstanding work ethic
· Ability to work independently and prioritize task and projects
· Excellent communication and interpersonal skills
Why you should apply
If you are an energetic and friendly person who has good attention to detail, then this may be the opportunity for you! At Noble Equipment we are pleased to offer you:
- A competitive compensation package with annual bonus
- Health, dental, vision & life insurance benefits package
Job type: Full-time
Location: Nobleford AB
Job Types: Permanent, Full-time
Pay: $24.00-$32.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Ability to commute/relocate:
- Nobleford, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
