Title: Group Account Manager
Location: Toronto, ON (Hybrid)
Job Type: Full-Time, Permanent
Compensation: $85,000 Base + Commission + Comprehensive Benefits
Position Overview:
Are you a Group Benefits professional looking to take the next step in your career? We're partnering with a fast-growing employee benefits advisory firm that is redefining the client experience through strategic consulting, exceptional service, and innovative benefits solutions.
This is more than a traditional Account Manager role—it's an opportunity to become a key contributor in the growth of a thriving Group Benefits practice. You'll work closely with leadership to expand the business, strengthen client partnerships, influence strategic initiatives, and play an integral role in shaping the future of the organization. As the division continues to grow, this position offers a clear path toward increased leadership responsibilities.
If you're passionate about building long-term client relationships, enjoy solving complex benefits challenges, and thrive in a collaborative, entrepreneurial environment, we'd love to hear from you.
What you'll be doing?
- Manage and grow a portfolio of Group Benefits clients while delivering an exceptional client experience.
- Act as a trusted advisor on renewals, plan design, funding options, and cost containment strategies.
- Lead renewal negotiations, market reviews, client presentations, and carrier discussions.
- Build strong relationships with insurance carriers, clients, and strategic partners.
- Identify new business opportunities through referrals, networking, and existing client relationships.
- Collaborate with leadership on growth initiatives, operational improvements, and business strategy.
- Monitor key performance metrics including client retention, revenue growth, and profitability.
- Ensure CRM records, compliance documentation, and client communications are accurate and up to date.
- Coach and mentor team members while helping establish best practices and scalable processes.
Must haves:
- Active Ontario Life & Accident/Sickness Insurance License.
- 5+ years of Group Benefits experience within a brokerage, consulting firm, insurance carrier, or advisory environment.
- Strong knowledge of group benefits, renewals, plan design, pricing, funding arrangements, and carrier negotiations.
- Proven success managing client relationships and delivering outstanding customer service.
- Experience using CRM systems and maintaining organized client documentation.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Leadership experience through mentoring, coaching, or managing team members is considered a strong asset.
Pay: From $80,000.00 per year
Benefits:
Application question(s):
- Do you currently hold an active Ontario Life & Accident/Sickness Insurance License?
- How many years of professional experience do you have working in Group Benefits within a brokerage, insurance carrier, consulting, or advisory environment?
- Do you have hands-on experience managing Group Benefits renewals, including carrier negotiations and plan design recommendations?
Work Location: In person
