Food and Beverage Supervisor (Hotel)
Courtyard by Marriott Burlington
Burlington, ON

Job Summary

Opened in December 2018, the NEW Courtyard by Marriott Burlington is now looking for Food and Beverage Supervisor to join our team. The newest hotel to the Burlington/Oakville region features 135 guestrooms and suites with 1800 sq. ft of flexible meeting space, indoor salt-water pool, state-of-the-art fitness centre, and on-site Bistro Restaurant & Lounge.

Benefits for Joining our Team:

  • Benefits after 3 months
  • Hotel Discounts
  • Opportunity for advancement
  • Cross Training
  • Great team!

Responsibilities

  • Assist with preparation and serving in the Bistro and Events/Banquets
  • Manager on Duty for restaurant when F&B Manager not on site
  • Develops and implements strategies for the F&B operations, marketing and sales that support achievement of the hotel’s goals
  • Maximizes profitability by supervising Food & Beverage operations
  • Analyzes business results on a regular basis and takes actions to improve results as appropriate
  • Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost-effective basis
  • Determines appropriate staffing levels for forecasted business and schedules employees accordingly
  • Analyzes and controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control
  • Ensures department adheres to all health, hygiene and safety policies
  • Develops and implements strategies and practices which support employee engagement
  • Assists in recruiting, selecting and training associates
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Communicates performance expectations and provides employees with on-going feedback
  • Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing reports and developing strategies to improve department and hotel services
  • Follow all safety and security procedures and regulations while performing daily duties
  • Follow departmental policies and procedures and service standards
  • Follow the policies and procedures and all brand standards as outlined by Marriott
  • Deal with guest requests in a courteous, prompt, and professional manner
  • Attend scheduled staff meetings, training, and orientation sessions
  • Maintain standards of punctuality, uniform and personal hygiene as required by Hotel policy

Required Skills

  • Prior supervisory experience with Starbucks, Micros, Banquets, Catering and Hotel Restaurant Operations is strongly preferred
  • Flexible schedule including evening and weekends required
  • Smart Serve certified required / Food Handler certificate an asset
  • Must speak fluent English; additional language skills preferred but not required
  • Self-starting personality with an even disposition and able to work with minimum supervision
  • Interpersonal and time management skills
  • Must be legally permitted to work in Canada

**Thank you to all who apply. Only those selected for an interview will be contacted.**

Job Type: Full-time

Experience:

  • Supervisory: 1 year (Required)
  • Food & Beverage: 2 years (Required)

Language:

  • English (Required)