Interior Health has an exciting opportunity for a Permanent Full Time Coordinator, Central Functions located at the Penticton Health Centre!
Reporting to the Director, Clinical Operations (or designate). The Coordinator, Central Functions develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site operations & services and staff safety. The Coordinator liaises with department managers to provide a standard approach to workplace initiatives; in clinical and non-clinical environments. The Coordinator is responsible for retrieval, analysis, and presentation of strategic utilization information that is required to support operational and administrative decision making.
The Coordinator is also responsible for the supervision and leadership of staff through advanced staffing coordination, frontline professional performance development, recruiting and retaining staff. Additionally, the Coordinator provides leadership and direction for the operations & services, management, utilization, risk management, and quality improvement within the assigned portfolio. The Coordinator is accountable for efficient, effective utilization of approved physical, financial, and human resources; for guiding and coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of IH.
TYPICAL DUTIES AND RESPONSIBILITIES:
1. In collaboration with the interdisciplinary team, facilitates change within the facility by supporting IH initiatives, monitoring on-going compliance, identifying needs, and providing timely feedback as directed.
2. Develops follow-up processes with staff and others. Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Drafts correspondence/ reports as requested. Prepares spreadsheets, graphs, flow charts, and statistics as required.
3. Provides leadership and coach’s staff to grow professionally by conducting performance evaluations and providing disciplinary actions as needed, as well as other HR issues. Creates and implements new staff coaching strategies in coordination with the site leadership.
4. Coordinates site wide initiatives to recruit and retain staff. Liaison between appropriate departments to conducts an analysis of the current workforce and creates/implements strategies. Arranges student placements and coordinates with schools. Promotes a healthy working environment. Co-leads the recruitment process with respective manager by attracting, reviewing and actively participating in the interview/hiring process.
5. Coordinates site-wide health and safety initiatives as well as quality control initiatives. Participates in the Joint Occupational Health and Safety Committee as an Employer representative or co-chair. Accountable to quality reporting programs by following up with staff incident reports; reviews trends and compliance of PSLS events to create/implement mitigation strategies; resolves complaints in coordination with leadership.
6. Coordinates activities for assigned sites, including manual updates, chairing Committee(s), coordinating and tracking activities, and providing administrative support to leads.
7. Supervises scheduling of staff, including but not limited to: Accountable for maintaining appropriate staffing levels by addressing gaps in staffing on a day-today basis and create/ implement mitigation strategies; assess and designate appropriate staff to patient assignments/ workload when necessary; reviews and approves entitlement for all vacation, leave of absence, and banked time requests based on eligibility for approval using established leave quotas; maintains and monitors vacation planning calendars and responsible for ensuring vacation planning completed;
8. Coordinates and standardizes the implementation and maintenance of technology and administrative support systems (new and old) within the programs.
9. Collects and monitors fiscal and utilization data and analyzes data to ensure the effective use of resources in the service area. Monitors expenditures, and identifies and reports on variances.
10. Represents Clinical Operations and Clinical Services at the assigned service area(s) and IH level by participating in committees/teams as required.
Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).
Education, Training and Experience:
- A Bachelor’s degree in a Business, Social Sciences, or a health related discipline.
- Three to five years of experience, including a minimum two years of management or leadership experience.
- Or an equivalent combination of education, training, and experience.
LEADS Capabilities:
Demonstrates all LEADS Capabilities, in particular:
- Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
- Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting
- Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
- Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture
- System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.
