YWCA TORONTO EMPLOYMENT CENTRE is working with our employer partner to hire for this position.
KGS Research is a leader in the market research and data collection industry. We are looking for Outbound Call Representatives to join the team to conduct market research! Interested in political polling, public issues, and consumer trends? Are you a people person? Are you curious about the world and enjoy learning about new things? This might be the perfect opportunity!
Key Responsibilities
- Conducting telephone surveys to our clients about customer satisfaction, public policy, and local issues and many more
- Work closely with our quality control team to ensure opinions and data are collected in a neutral and un-biased manner
- Adhere to the staffing schedule
Qualifications
- One or more years of customer service experience in a fast-pace environment
- Strong understanding of computers, experience with CATI (Computer Assisted Telephone Interviewing) programs would be an asset
- Excellent English communication skills, able to articulate pronunciations of difficult words
- Fluency in a second language would be an asset
Why Join KGS?
- Amazing growth opportunities are available
- Start working immediately
- Work from home
- No sales involved
- Training is provided on-site
Shift Options:
- Friday: 3:30 P.M. – 12:00 A.M. (EST)
- Saturday and Sunday: 12:30 P.M. - 9:00 P.M (EST)
Compensation:
At Home Requirements:
- Quiet workspace free of background noise and distractions
- Secured Internet with minimum download speed of 50 MBPS.
- Headset with Microphone - Approved Corded USB Noise Canceling
- Desktop/ Laptop (Minimum: Intel I3, 4GB Ram)
KGS Research – Call Representative
Please note: This position has an option to be remote, however training is required on-site in Scarborough
How to register?
This position is only open to individuals registered with YWCA Toronto’s Employment Program. You must be eligible for our services to be considered for this position.
Once you apply through Indeed, we will review your application and connect you with an Employment Consultant who will guide you through the next steps and introduce you to the recruiter. This step is required to secure your spot — don’t miss it!
Spots are limited and reviewed on a rolling basis, so apply TODAY!
Perks and Benefits of joining YWCA Toronto’s Employment Program:
- Exclusive access to top-tier hiring events with major employers.
- Free one-on-one consultation with an expert Employment Consultant who will provide insider tips, resume support, and tailored advice on how to stand out.
- Direct connections to employers and recruiters through your consultant.
Job Type: Part-time
Pay: $17.60 per year
Application question(s):
- (required) What is your status in Canada? Please select one:
Canadian Citizen;
Permanent Resident;
Convention Refugee with Work Permit;
Protected Person with Work Permit;
International Student;
Other (please specify)
- (required) Are you legally allowed to work in Canada?
- (required) What's your current work status? Are you working full-time, part-time or unemployed?
- (required) Are you currently registered with another Employment Ontario Service provider? If so, please indicate.
- Do you have one or more years of customer service experience in a fast-pace environment?
Work Location: Hybrid remote in Toronto, ON
