Check Fraud Detection & Investigation (40%)
Responsible for detecting, monitoring, investigating, and mitigating losses related to fraudulent activity, with a particular emphasis on check fraud. Conduct timely and thorough investigations, documenting findings, coordinating with internal departments and external parties as appropriate, and recommending actions to limit financial exposure and prevent future losses.
Fraud Trend Monitoring, Risk Awareness & Education (25%)
Maintain current knowledge of evolving check fraud schemes, industry trends, and emerging risks impacting financial institutions. Proactively assess how new fraud patterns may affect the Bank’s operations and customer base. Translate findings into actionable insights, ensuring that risk indicators are clearly understood and incorporated into monitoring and detection practices.
Provide guidance, education and support to frontline staff and operational teams regarding fraud red flags, risk indicators, and appropriate response actions. Serve as a subject matter resource to ensure consistent application of internal controls, escalation procedures, and customer protection practices. Reinforce awareness of fraud risks across business lines to promote early identification and prevention of suspicious activity.
Actively participate in peer groups through the American Bankers Association, Iowa Bankers Association and Minnesota Bankers associations.
Procedure Enhancement & Internal Controls (15%)
Contribute to the development and continuous improvement of internal procedures, workflows, and controls designed to mitigate fraud risk and reduce operational exposure. Evaluate existing processes for gaps or inefficiencies and recommend enhancements aligned with evolving fraud trends, regulatory expectations, and industry best practices. Support implementation of procedural updates to strengthen the Bank’s fraud detection and response framework.
Security Risk Management Teamwork (15%)
Assist the team with physical security related items including controlled access issues, alarm panels, audit assistance, password resets, after hours events and network issues. This will include participating in the security risk management team cell phone that goes home with the team member for overnight calls.
Build Strong Communities (5%)
Maintain a presence in the community as an active ambassador for the Bank. Participate in industry groups, educational opportunities, and community events, and represent the Bank as requested at relevant meetings, training sessions, or outreach initiatives.
Qualifications (Include Education and Experience): Working knowledge of banking operations and applicable regulatory frameworks) sufficient to effectively identify, assess, and mitigate fraud risk. Minimum of 2 years of experience in banking, fraud risk management, operations, audit, or a related field. Direct experience with fraud detection, investigations, or loss prevention is preferred. Strong ability to evaluate facts, identify patterns or anomalies, and exercise sound judgment in making risk-based decisions and recommendations. Highly organized with strong attention to detail, including the ability to manage multiple investigations, prioritize tasks, and maintain accurate documentation. Ability to work collaboratively across departments and provide guidance or training to staff on fraud awareness, red flags, and escalation procedures.
