Company Overview
'Carry Telecom Inc. is a leader in the third party telecommunications industry, operating some of the most secure and modern data centres in. We are committed to providing fast, reliable internet access through advanced infrastructure and redundant technology to ensure maximum up time for our clients.
'Summary'
'Join Carry Telecom as a senior User Support Technician in. In this role, you will be essential in maintaining our high standards of customer service and technical support, ensuring seamless connectivity and support for our clients. This position is based in and offers an exciting opportunity to work with cutting-edge data centre technology.
'Responsibilities'
' Provide technical support to users via help desk channels, resolving hardware and software issues efficiently.
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Install cable modems and software to enable Internet access
Experience and specialization Computer and technology knowledge
- Networking software
- Networking hardware
- Internet
- Mac OS
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Equipment and machinery experience
'Call-To-Action''Ready to make a difference in a dynamic tech environment? Apply now to become part of Carry Telecom’s dedicated team of professionals committed to excellence in connectivity and customer service!'
Pay: $36.00-$37.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
