Key Responsibilities
Sales Strategy & Revenue Generation
- Develop and execute strategic sales plans to achieve and exceed revenue targets for both the hotel and the convention centre
- Personally lead and secure key accounts, major group opportunities, and high-value convention business
- Drive group, corporate, SMERF, and social event segments with a proactive, results-oriented approach
- Create and implement targeted, urgency-based offers to stimulate demand during need periods and optimize space utilization
- Collaborate closely with Revenue Management to support pricing, inventory control, and overall yield strategy
- Monitor competitive set performance and local market trends
Commercial Leadership – Luxe Convention Centre
- Lead the commercial strategy and revenue performance of Luxe Convention Centre, ensuring optimal utilization of event space and sustained growth across corporate, association, and social segments.
- Develop and implement strategic pricing, packaging, and promotional strategies to maximize revenue and utilization
- Build long-term convention and event partnerships to support sustainable account growth
- Ensure the convention centre is positioned as a premier meetings and events destination within the GTA
Sales Process & Performance Discipline
- Establish a clear and consistent sales cadence, including regular pipeline reviews, forecasting sessions, and performance tracking
- Drive strong CRM utilization and sales process discipline across the team
- Build, qualify, and actively manage a robust prospect database for corporate, group, and event clients
- Maintain accountability for pace, production, and conversion metrics
Leadership & Collaboration
- Lead, coach, and develop the sales and events team to ensure high performance and accountability
- Partner closely with Operations to ensure seamless execution of group and event business
- Maintain strong communication with ownership and Hyatt leadership
Client Relationships & Business Development
- Build and maintain long-term relationships with corporate clients, planners, and community partners
- Conduct site tours, presentations, and client negotiations
- Ensure a smooth transition from contract to execution to deliver an exceptional guest and planner experience
Leadership Competencies
- Strategic and commercially driven
- Results-focused with strong ownership mentality
- Structured and process-oriented
- Collaborative, professional, and guest-centric
Why Join Us
- Be part of Hyatt, a globally recognized hospitality brand
- Lead sales efforts for a growing Hyatt Place Hotel and the Luxe Convention Centre
- Competitive compensation and benefits
- Career growth opportunities within Hyatt’s global network
