Food Services Worker
City of Toronto
Toronto, ON
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Food Services Worker within our Long-Term Care Homes and Services Division.

Although there may not be current vacancies, resumes will be kept on file for six (6) months and then deleted from our system. You must reapply after six (6) months.

NOTE TO CURRENT CITY OF TORONTO LOCAL 79 PART-TIME EMPLOYEES: If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a "Current Part-time employee" in the "Custom Information" section of your on-line application form, and provide your "Employee Number" in order to be considered for this job opportunity.

Major Responsibilities:
Receives, checks, records, sorts, stores, issues and retrieves food, cleaning, paper and other supplies to and from proper storage areas
Lifts and carries items and maintains storage and work areas
Takes temperatures of refrigerators and freezers, reports temperatures that are not in the proper range and calibrates thermometers
Checks and documents food for temperature, freshness and correct diet
Refers to and utilizes information on residents' diets and food preferences
Rotates food according to the first in, first out (FIFO) method and expiry dates and informs supervisor regarding stock
Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging, labelling, etc.
Fills steam tables and steams, deep fries and rethermalizes food
Loads carts with dishes, utensils, containers and trays necessary for service and delivers to dining and service areas
Delivers food supplies and food to dining/serving and preparation areas and/or units
Collects and disposes of/or saves leftovers and waste from these areas
Serves food according to portion control guidelines
Prepares dining areas by setting tables, filling condiment containers and delivering food to tables
Assists in the setting up and serving of special functions
Clears tables at completion of meals and wheels all dirty dishes and flatware, pots and pans to washing area
Cleans and sanitizes kitchen equipment and appliances such as: meat slicers, mincers, choppers, mixers, ovens, deep fryers, steamers, skillets, etc.
Washes, cleans and sanitizes all kitchen counters, tables, bins, refrigerators, freezers, garbage containers, dining room furniture, shelves, walls, carts, trolleys and any equipment used in the preparation of food and in serving areas
Maintains and updates supplier contact information (e.g. address, phone number)
Selects and mixes all required cleaning solutions according to WHMIS Legislation and Health and Safety Codes and wears PPE where indicated
Washes all dishes, flatware, pots and pans using dishwashers and/or sink
Checks and documents temperatures, ensuring an appropriate range for these activities
Sorts and disposes of garbage according to the recycling program in effect
Bags, removes and transports garbage to disposal areas
Maintains garbage cans and bins in a clean and sanitary manner
Cleans floors by sweeping, wet and dry mopping, or any other appropriate procedure for specific type of floor surface
Notifies supervisor of necessary maintenance repairs and any unsafe conditions
Follows recipes, directions and guidelines for the preparation of menu items
Records shortages, overages, and overages at mealtimes and covers and dates any saved food items
Locks doors, windows and/or rooms to ensure area is secure
Attends staff and team meetings, committee meetings and in-service training as required
Answers telephones and takes messages
Occasionally provides assistance in the monitoring of client activities
Provides information and works with appropriate staff for the well-being of the residents
Participates with team to develop and implement Gentle Care plans

Key Qualifications:
Your application must describe your qualifications as they relate to:

Completion of or enrolment in the Food Services Worker certificate program or completion of or enrolment in Post-Secondary diploma/degree in Food/Nutrition Management or completion of Food and Nutrition degree or cooks/chefs who have a diploma from an established college or have attained the Red Seal Program status; as required by Long-Term Care Homes Act, 2007.
Experience preparing and/or serving food in a long-term care or other large-scale institution.

You must also have:
Knowledge of Ministry of Health and Long Term Care Standards and ability to ensure compliance with these standards
Knowledge of the Occupational Health and Safety Act, WHMIS, the Sanitation Code and other relevant legislation
Ability to read, write and follow verbal and written instructions
Ability to communicate and maintain effective working relationships with staff and residents
Ability to perform basic mathematical calculations
Ability to operate, lift and move various equipment, supplies and other heavy items
Ability to perform various cleaning duties
Willingness to work weekends, shifts and holidays as assigned
Ability and willingness to provide a service that enhances the dignity and respects the diversity of residents
Ability to obtain the Food Handler Program (One Day Course) as required by Long-Term Care Homes Act, 2007
Flexible and adaptable in a crisis situation - may be asked to work off-unit on short notice
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Additional Information:
Hours of Work can be up to 80 hours bi-weekly, however, Hours of Work will be decided based on operational needs.

Please note:
As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).

Equity, Diversity and Inclusion:
The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at, quoting job ID # and the job title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.

Internal Posting Details