PT or FT UX Researcher/UX Strategist
Vancouver, BC

DDB is a worldwide collection of talent, cultures and ideas united by the power of creativity. It's our fundamental belief that creativity is the most powerful force in business. Our strength lies in our individual areas of expertise, and how we best utilize them to deliver effective business results for complex problems.We are passionate about our craft and pursue excellence in all that we do. Last, but not least, (we think), we are fun to be with.


We are looking for a UX Researcher and Strategist who is curious, loves asking “why,” and believes that an understanding of real users can leads to the best solutions. We’re looking for someone who is a design thinker and enjoys digging deep when it comes to research.

Conduct qualitative and quantitative research, including ethnographic observation, user and stakeholder interviews, usability testing, analytics analysis (e.g. Google Analytics), social listening, audits (website, social, content, etc.), competitive reviews, and secondary research.
Create UX materials that convey insights, opportunities, and solutions, including personas, journey maps, sitemaps, content hierarchies, and wireframes.
Plan and conduct user interviews and testing. This includes recruiting real users and customers, preparing scripts and activities, testing existing and proposed UX/UI against knowledge and hypotheses, and distilling results into actionable next steps.
Help to plan and facilitate workshop sessions with the team and with clients.
Prepare reports and present findings. Communicate strategic insights in meaningful and actionable ways.

The ideal candidate will:
Have at least 1+ years of experience in UX research.
Have a degree, diploma, or equivalent schooling in a relevant field such as cognitive psychology, design, human-computer interaction (HCI), sociology, anthropology, or similar programs.
Be a good listener, have a knack for noticing relevant behaviours when observing people, and be empathetic.
Like digging deep into your research and coming up with meaningful insights.
Have experience in qualitative user research and analysis methods as well as quantitative research and data analysis methods.
Have experience creating journey maps, UX audits, wireframes, sitemaps, personas, and other UX materials.
Work with wireframing and prototyping tools such as Sketch, InVision, Principle and Axure as well as presenting in Keynote and Power Point.
Comfortable preparing polished presentation decks and presenting to clients.

DDB Canada offers a competitive compensation and benefits package, great clients, fun office environment, an exceptional team of professionals to work with, and yes, even Hot Dog Days.

If this is you, please apply and send your cover letter & resume.

We thank all applicants in for their interest and advise that only those under consideration will be contacted. No phone calls please.