Are you customer service-oriented with a keen eye for detail? Are you eager to embark on an exciting new career in the automotive industry? We are hiring a Service Advisor for a dealership in the Mississauga area on behalf of one of our esteemed automotive clients!
This opportunity offers unparalleled benefits and competitive compensation. The leadership team is committed to fostering personal growth, inclusive mentorship, and ongoing training. Our client's dedication to exceptional customer service is at the heart of their culture, guiding every decision and action.
Job Duties:
-
Understand and address customer needs and concerns.
-
Keep customers informed about their vehicle's repair progress.
-
Follow up to ensure customer satisfaction and address any remaining questions.
-
Verify completion of repairs using the Technician Checklist and inspect the vehicle.
-
Inform customers of any unexpected incidents during repairs.
-
Conduct necessary test drives to confirm issues or involve a technician.
-
Ensure stringent quality control for all vehicles undergoing repair.
-
Provide accurate labor and parts cost estimates in detail.
-
Additional duties as assigned.
Successful Candidates Possess:
-
Three (3) years in a dealership or aftermarket setting (considered an asset).
-
Experience as a Service Advisor (considered an asset).
-
A strong commitment to providing high-level customer service.
-
A valid driver’s license and a clean driving record.
-
The ability to work effectively in a team, with strong interpersonal skills and an upbeat, engaging attitude.
-
A self-motivated individual with an excellent work ethic.
-
A love for fast-paced environments.
Our client is committed to providing equal employment opportunities to all individuals, regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. They value diversity and believe a diverse workforce enhances their ability to innovate, serve customers, and create a more inclusive and dynamic workplace.
They strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. This commitment to equal opportunity employment is reflected in every aspect of their employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
