At Cash 4 You, Customer Service Agent empower customers – listening to their needs and providing access to friendly, fast and simple money solutions for life’s expenses. In this position, you will have the opportunity to change lives on a daily basis while developing valuable skills that elevate your career.
In the Role
- You will develop new relationships and business, working with customers from their initial evaluation to loan closing, keeping in touch with them throughout the loan process and sales cycle
- Based on their inquiries (online, over the phone or in-person), you will talk with customers and offer them financial solutions that meet their goals
- You will learn how to succeed in a flourishing industry and build credit underwriting techniques and sales tools
- You will educate customers on the terms and conditions of their loan to ensure a clear understanding
- You will manage collections and risk prevention activities
- You will comply with company guidelines and procedures
- You are exceptional at navigating multiple computer systems, applications and utilizing search tools to find information
- You are motivated, goal orientated, and enthusiastic
- You have exceptional communication and follow-up skills
- You thrive in a fast-paced environment
- You’re willing to listen and learn, building sales competencies and strategies that can help you advance your career
- High School Diploma and/or some college preferred
- Over 5 years of full-time, relevant work experience
- Sales experience (e.g. positions with sales goals, commission sales, account executive, retail sales); or
- Management or supervisory experience in a sales or services field
Starting your career with Cash 4 You, you have the potential to earn a base salary plus sales commissions and incentives. We offer robust training programs and opportunities to advance your career to leadership roles, such as Branch Manager and District Manager. Our team members work in a collaborative manner to support one another to create a great work environment.
Take the first step toward a challenging and rewarding career at Cash 4 You! Apply now!
As one of Ontario’s largest consumer finance organizations, Cash 4 You has funded over 1 Billion dollars of personal loans, and other credit-related products.
Job Types: Full-time, Permanent
- Computer Skills: 3 years (Preferred)
- Sales: 3 years (Preferred)
- customer service: 3 years (Preferred)
- Secondary School (Preferred)