Front Desk Optical Associate
FYidoctors
Surrey, BC
FYidoctors - Surrey is looking to hire a full-time Front Desk Optical Associate at our practice in Surrey, B.C. This team member will work a schedule of 30-40 hours per week, Mondays through Saturdays. The Front Desk Optical Associate will be responsible for delivering an exceptional patient experience, including communicating with patients and booking appointments. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

How You’ll Benefit

Comprehensive rewards package
Competitive salary and benefits
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture where collaboration is fostered
Ongoing training and development opportunities
Responsibilities

Communication with patients including in person, by phone, and by email
Customer service activities including appointment bookings, prescription printouts, and billing and payments
Assisting with sales
Office administrative tasks, including processing mail, filing, and faxing
The Successful Candidate

Passionate about customer experience; a great communicator who can provide exceptional patient care

Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Good computer knowledge, including Microsoft Office suite
Previous experience or knowledge of routine eye care an asset
About Us

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 10 years, we have grown to over 450 optometrists and opened 260 locations across the country. Today, as Canada’s fastest growing eye care provider, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all of our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

How to Apply

All applications will be sent to the attention of the hiring contact Lisa Stacey, Practice Coach.

Alternatively, our careers page can be found here; https://fyidoctors.com/en/careers-page. Search Front Desk Optical Associate, and the preferred location when navigating the careers site.

We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.