The Calgary Winter Club is Calgary’s premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.
We are looking to fill a part-time Wellness Services Representative position.
The Wellness Services Representative role is crucial in the successful running of the CWC’s Physiotherapy and Massage services. Based at the Wellness Desk, located in the Fitness Centre, you will be responsible for ensuring first class service to members, patients, and co-workers.
The ideal candidate demonstrates commitment and flexibility and is available to work a variety of hours including evenings and weekends. Shift times will be weekdays 6:45am – 7:45pm and Saturdays 8:45am – 2:15pm. This role will consist of 4 - 12 hours on average per week.
What you will do:
- Basic administrative tasks such as scanning and filing, mail/courier documents, answer and direct phone calls, etc.
- Prepare daily deposits for the Accounting department
- Greet members and patients as they arrive
- Book appointments, processing cancellations and maintaining therapists schedules
- Take payments and provide receipts or statements
- Keep the clinic clean, organized and well stocked
- Coordinate with insurance companies regarding Motor Vehicle Accident patients
Qualifications
- Excellent customer service with clear and precise communications skills
- Takes initiative and ownership of tasks
- Ability to follow through on requests in a timely manner
- Able to work under pressure and independently seek resolution to issues
- Excellent Microsoft Office skills
- Current Standard First Aid and CPR “C” Certification an asset
- Knowledge of basic accounting an asset
- Experience in a medical office an asset
- Knowledge of Jane App an asset
Additional Benefits of Working for the CWC:
- Complimentary onsite parking for Employees
- 'Staff in Action' usage of the Club facilities, which includes Staff Classes and more
- Discounts at The Shop, personal training, and professional massage services, right in the Club
- Work with a fun, diversified team who are passionate about customer service and creating a great culture
- Health & Dental Benefits and RRSP plan
Important Information
- We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
- We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
- Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
- The successful candidate in this role will be required to complete a clear criminal record check.
- We thank all interested applicants; however, only those selected for an interview will be contacted.
To apply for this position, send your resume by email with “WSR” in the subject line to [email protected]
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount
Experience:
- Wellness / Medical / Administration: 1 year (preferred)
Work Location: In person
