Pardon & Waiver Officer (Work from Home)
Pardon Applications of Canada
Scarborough, ON

Pardon Applications of Canada (PAC), an A+ Accredited nationwide application processing firm, is seeking dynamic individuals to work from home on a contract basis completing a phone presentation to new potential clients seeking a Canadian Pardon and/or U.S. Entry Waiver.

*Only apply for this position if you enjoy and are comfortable working from home, have a reliable desktop computer, a quiet non-distracting work space and a strong, confident voice.*

Work Description
Each day, you will receive a database of potential clients who have requested to speak with an Officer of Pardon Applications of Canada. You will contact the potential client to discuss their submission. In the call, you will follow a structured presentation format as trained and outlined by Pardon Applications of Canada. You will educate the potential client on their specific qualification, timeline & cost, how the process works and ultimately start their file. Each call typically lasts between 15-45 minutes. You are compensated regardless of the result of the call.

Pardon Applications of Canada is an industry leader in credibility, transparency, service and application success. As a Pardon & U.S. Waiver Officer, you will undertake and adhere to a strict code of ethics in alignment with this standard. Pardon Applications of Canada upholds the highest A+ Accreditation with the Better Business Bureau.

You earn payment upon the conclusion of every call regardless of result. A client does not have to complete a payment to receive compensation for your call. Depending on the result of your call, compensation varies from $5-$100. In a typical 6-8 hour day, you can expect to earn $100-$250.

This is an entry level Pardon & Waiver Officer remote phone position. After successfully completing 100 presentation calls, you will be eligible to apply for advancement into the company's live call queue. Upon advancement, you would be able to accept live calls on behalf of the company to serve both new and existing clients. A pay premium applies to live call queue Officers.


You have the ability to set your own schedule, however, you must attempt contact with your database of potential clients at least twice daily. Contact could refer to a phone call, email or text attempt using the Pardon Applications of Canada internal communications system.


To be eligible for this position, you must:

* have previous professional phone experience;
* have previous sales experience;
* have strong computer, typing and technical skills;
* have a dedicated home working area with a desktop computer and dual monitor (recommended);
* be able to speak and write clear, confident English.

Assets which may enhance your eligibility but are not required include:
* post-secondary education;
* bilingual (English & french).

Remote & Office Paid Training
Although you will work from home in this contract position, training is conducted both remote (at your own pace) & on-site at Pardon Applications of Canada's office at 10 Milner Business Court, Suite 201, Scarborough, ON, M1B 3C6. Approximately 20 hours of training is remote & 20 hours of training is at the office. You will be able to attend training on your own schedule but must complete a minimum of 40 total training hours & four sample calls. You will earn $15.00 per hour during office training. Parking, if required, is paid by the company during training visits. The next training is scheduled for late September 2019.

Job Type: Contract

Salary: $2,000.00 to $5,000.00 /month


  • Phone: 2 years (Preferred)
  • Sales: 2 years (Preferred)
  • Client Services: 1 year (Preferred)


  • Scarborough, ON (Preferred)