The mission of the Store Operations Department is to uphold operational excellence through validating our processes, supporting special initiatives, escalating business opportunities and ensuring continuity.
As a Director in the Store Operations Department, you will be a part of a team responsible for in connecting the front-end business with the back end Support Office. As the Director, Store Operations you will play a pivotal role in upholding our standards of operational excellence across all areas of our retail stores, effectively identifying opportunities that drive the business and enable seamless operations. And, with people at the heart of everything you do, you’ll support high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.
As the Director, Store Operations, you will lead the team to:
Uphold the daily standards of operational excellence in our stores, and identify and communicate opportunities for improvement
Be the front-end single point of contact identifying and advocating for new infrastructure, and supporting new stores openings and events on the ground
Identify, solve and/or escalate sales driving or profit maximizing opportunities, and protect the business in response to extenuating incidents
The Director, Store Operations has:
A commitment to learn and apply Aritzia's Business and People Leadership principles
An ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself
A dedication to operational efficiency, investing in process and systems to improve team and business results
The intellectual and emotional intelligence to tactically partner cross-functionally in the pursuit of shared business outcomes
The skills to set clear objectives and hold oneself accountable to reach your full capability and maximize your capacity
The skills and/or education that are an asset to perform in the role and the appetite to continuously learn and develop oneself
A commitment to quality and investing in results that add value and drive the business
A sense of urgency executing job responsibilities, prioritizing urgent and important work
An ability to identify, evaluate, and suggest business opportunities for today and tomorrow, considering top line and bottom line impacts
An understanding and a passion for the industry in which we operate and ability to bring learnings in-house to further enhance the business
Head to our About Us for the scoop on who we are and what we do.
Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.
We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known .