Location: Canada ( EST / CT Time zone)
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Installations and Configurations: Implement and maintain Oracle Identity Management & Oracle Fusion Middleware infrastructure in the Development, Test, and Production Environments. The OIM & Middleware infrastructure is composed of several products including OIM, OAM, OUD, WebLogic, SOA, OBIEE, WebCenter, UCM and Agile. Setup configurations like SSO, AD to OUD Synch, SSL, and certificate key stores.
Upgrades and Patching: Perform infrastructure upgrades. Apply routine Oracle patches to resolve issues, maintain supportability, and ensure security.
Migrations: Support developers in development-oriented activities. Migrate code between test, QA, and production environments.
Performance Tuning: Perform ongoing performance tuning and system resource optimization.
Monitoring and Maintenance: Setup and respond to standardized alerts, perform regular log analysis, monitor and maintain systems to identify any issues. Maintain overall system health to maximize system uptime and ensure delivery of service level objectives.
Support: Work on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required.
Troubleshooting: Work across domains (DBAs, Network, Compute, Storage) to resolve application problems. Provide support for restoration of service and perform root cause analysis.
Documentation: Develop documentation for assigned projects including installation guides, troubleshooting guides, run books etc.
Best Practices: Keep abreast of the latest developments in the industry and guide project teams to follow industry best practices.
10 years of overall IT experience with specialization in Middleware and Identity Management.
A minimum of 5 years of hands on installation, configuration, and administration experience in Oracle Identity Management (OIM, OAM, OID, OVD, OUD) and Oracle Fusion Middleware (WebLogic, SOA. WebCenter Content).
Experience in administering OBIEE and Agile are a plus.
Knowledge of enterprise deployment strategies, high availability, and clustering.
Experience in configuring SSO with Oracle products especially Oracle E-Business Suite and third-party applications, AD to OUD synch, SSL.
Experience in scripting skills such as, but not limited to, UNIX shell/Perl/Python, Database SQL/PLSQL and WLST.
Strong understanding and experience with user provisioning, authentication, access management and de-provisioning.
Knowledge of Network, Firewalls, F5 Load Balancers, DNS, SSL
Good knowledge of Microsoft Active Directory.
Ability to consistently meet and exceed expectations and incorporate customer service into all aspects of work.
Quickly identify, recommend and implement solutions to incidents/issues/problems with SOA/WebLogic related to performance, configuration, patching, upgrades, etc.
Hand on experience in configuration and troubleshooting in clustered WebLogic and RAC database environment specific to SOA/WebLogic
Ability to take ownership of SOA issues and manage through resolution
Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.
Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.