Are you passionate about financial recoveries and ensuring compliance with government policies? This is a unique opportunity for employees within Tax and Revenue Administration (TRA) to apply their skills in a high-impact role.
About the Role
As a Recoveries Officer, you will be responsible for the efficient and effective recovery of financial amounts owed to the provincial and federal governments, as well as to individuals and organizations in Alberta. This position supports several high-priority programs, including the Fines Enforcement Program, Motor Vehicle Accident Recoveries, Restitution Enforcement Program (REP), and various other Ministry Clients. You will work with a variety of stakeholders, including debtors, law enforcement, and financial institutions, while ensuring that all recovery activities comply with relevant legislation, policies, and procedures.
In this role, you will contribute to maintaining Alberta's justice system by enforcing accountability and maximizing the recovery of funds. As the primary contact for debtors and stakeholders, you will negotiate payment arrangements, manage case files, and take legal actions where necessary to recover outstanding debts.
In this dynamic role, you will:
- Execute financial recoveries: Enforce the recovery of overdue fines, judgment debts, and other outstanding fees according to existing legislation and program policies.
- Case management: Maintain detailed case files in the Wincollect system, monitor overdue accounts, and ensure compliance with recovery plans.
- Stakeholder engagement: Serve as the primary point of contact for debtors, legal professionals, registry offices, and other stakeholders, educating them on payment obligations and providing relevant policy information.
- Skip tracing: Utilize electronic databases to locate debtors and their assets, facilitating effective recovery efforts.
- Negotiate payment terms: Analyze debtors' financial circumstances and negotiate repayment schedules that balance compliance with their ability to pay.
- Enforce legal action: Prepare garnishee orders, seize assets, and secure debts through legal means when voluntary compliance is not achieved.
- Process improvement: Contribute to program planning, policy updates, and the development of new technologies to enhance recovery efficiency.
- Support team success: Collaborate with other Recoveries Officers, share insights, and assist in training new staff to ensure the consistent delivery of recovery programs.
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