Retail Assistant Manager
Location: 3828 Innes Rd Orleans, ON at Rona
Full-time | Permanent | In person
$27.00 – $30.00 per hour + commission program
About the Role
AutoShack is hiring a hands-on Retail Assistant Manager for our Orleans location inside RONA.
This role is for a dependable retail leader who can support daily store operations, assist customers, supervise staff, drive sales, maintain inventory accuracy, and help keep the store running smoothly.
This is not a desk-based role. The successful candidate will be active on the sales floor, handling customers, phones, sales, inventory, stocking, staff follow-up, and daily store execution.
What You Will Do
- Support the Store Manager with daily retail operations
- Act as Manager-on-Duty during assigned shifts
- Open and close the store according to company procedures
- Lead by example with customers, staff, and store standards
- Coach team members on customer service, sales, and operational expectations
- Support sales performance, warranty attachment, and customer satisfaction
- Monitor staff workflow, attendance, and task completion
- Maintain inventory accuracy, stock organization, and merchandising standards
- Assist with receiving, stocking, returns, and product movement
- Handle customer and staff issues professionally
- Maintain a clean, safe, and organized store environment
What We Are Looking For
- 3+ years of retail leadership, supervisory, or management experience
- Strong customer service and sales experience
- Experience in a corporate, multi-location, or structured retail environment preferred
- Comfortable supervising staff and holding team members accountable
- Strong multitasking, follow-up, and problem-solving skills
- Reliable, professional, and able to work independently during assigned shifts
- Full-time availability, including evenings and weekends
- Reliable transportation and reasonable commute to Orleans
- Valid driver’s licence preferred
- Willingness to travel up to 10% for training, meetings, or store support
Strong Assets
- Automotive, auto parts, tools, hardware, electronics, or similar retail experience
- High-volume retail experience
- Inventory, receiving, stock accuracy, or shrink reduction experience
- Experience working with sales targets, KPIs, or performance scorecards
- Experience coaching, training, or developing team members
Essential Physical Duties
This is a physically active retail leadership role. Candidates must be comfortable:
- Standing and walking for extended periods
- Bending, lifting, carrying, and moving inventory
- Stocking shelves and unloading shipments
- Handling automotive products and multiple boxes during the shift
- Safely lifting and moving products up to 50 lbs as required
- Working in a fast-paced retail and warehouse-style environment
This Role Is a Strong Fit If You
- Lead from the floor and stay involved in daily execution
- Take ownership instead of waiting to be told
- Can manage customers, staff, phones, inventory, and tasks in the same shift
- Are comfortable enforcing standards and addressing issues directly
- Want to be measured on performance, execution, and reliability
- Are willing to complete a short hiring assessment as part of the process
Compensation and Benefits
- $27.00 – $29.00 per hour
- Commission program
- Store discount
- Vision care
- On-site parking
- Growth opportunities within the company
Hiring Process
AutoShack uses a short TestGorilla assessment as part of our hiring process. This helps evaluate leadership judgment, accountability, problem-solving, customer service approach, and operational fit before interviews.
Candidates selected for next steps will complete the assessment before an interview is scheduled.
Hiring decisions are based on relevant experience, assessment results, interview performance, availability, ability to perform the essential duties of the role, and overall alignment with AutoShack’s operational requirements.
About AutoShack
AutoShack is a Canadian automotive parts retailer focused on disciplined store execution, strong customer service, reliable leadership, inventory accuracy, and long-term growth.
We are looking for people who take ownership, work hard, follow process, and want to grow with the company.
Accommodation
AutoShack is committed to a fair and consistent hiring process. Accommodation is available upon request for candidates participating in the recruitment process. Candidates must be able to perform the essential duties of the role, with accommodation where required by applicable law.
Job Types: Full-time, Permanent
Pay: $27.00-$30.00 per hour
Benefits:
- On-site parking
- Store discount
- Vision care
Application question(s):
- This is an active, hands-on role suited to individuals who enjoy working on their feet and staying engaged throughout the day. Responsibilities include standing, walking, bending, and handling product. Team members regularly lift and move items up to 40 lbs, often in multiple boxes, while stocking shelves, unloading inventory, and assisting customers. Candidates should be comfortable performing these tasks safely in a fast-paced retail and warehouse environment.
Experience:
- Customer service: 4 years (required)
- Supervising: 3 years (required)
- Sales: 2 years (required)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
