ABOUT OUR COMPANY
For over 60 years, The ECCO Group™ has experienced consistent expansion, with our manufacturing sector dominating the sheet metal HVAC market in Western Canada. Our ECCO Supply™ division offers comprehensive wholesale distribution services for Heating, Ventilation, and Air Conditioning (HVAC) supplies and equipment. With sales branches situated in manufacturing and distribution hubs across Western and Central Canada, we are now extending our team into the United States. We are seeking individuals who are enthusiastic about enhancing customer satisfaction and fostering substantial market expansion to join our organization as we continue to grow.
ABOUT THE POSITION
The Administrative Assistant will be responsible for providing administrative and customer service support for our ECCO Distribution Center. This role will involve regular communication with wholesale customers to ensure any problems, damages or anomalies are corrected; as well as process freight documentation with a high level of accuracy and efficiency in a high-volume department.
This is a Temporary role for one month
If you want to work in an exciting and dynamic environment, we encourage you to apply for this opportunity today!
Key Responsibilities
General Duties:
· Maintain a high level of professionalism with clients as first point of contact and work to establish a positive rapport with every customer
· Customer liaison regarding general inquiries, concerns, or complaints, to ensure follow up is carried through to customer satisfaction
· Back up support to admin department as needed
Administrative Assistant:
· Assist with organizing, composing, and distributing correspondence, both internal and external
· Process transactions in compliance with company’s policies and procedures
· Verify and process incoming freight invoices for our distribution center and ensure these are properly coded to ECCO’S general ledger accounts; as well as ensure freight payments are made within terms and due dates
· Process packing slips, export documents waybills, and bills of lading
· Keep prepaid and collect shipment properly filed
· Sort, scan, and email payables to Freight Manager on a daily basis;
· Send payable documents to Corporate Administration for processing
· Answering telephones and receiving visitors· Managing mail, filing, and other general office duties
· Report any accidents, incidents, and near-misses immediately to the supervisor
· Participate in yearly inventory counts
· Other duties as deemed necessary by Management
Due to the dynamic nature of this Company, the duties and responsibilities may reasonably change from time to time.
Qualifications:
- Minimum of one year related administrative experience or an equivalent combination of training and experience
- Post-secondary education and related experience an asset
- Strong computer and data entry skills
- Excellent MS Office skills
- High level of accuracy and attention to detail
- Strong interpersonal, organizational and communication skills
- Superior customer service skills combined with ability to prioritize and multitask
Why Join ECCO
For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long‑term career pathways. Our organization promotes teamwork, professionalism, and integrity, creating an environment where employees can succeed and take pride in their work. ECCO offers competitive compensation, strong leadership, and the opportunity to be part of a respected industry organization.
Learn more about ECCO at Welcome to the Ecco Group
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Beware of Recruitment Scams
Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaging with our legitimate hiring team, apply only through ECCO’s official channels.
Non‑Discrimination Statement
ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.
Privacy Disclaimer
Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.
Pay: $20.00-$21.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
Application question(s):
- Are you legally authorized to work in Canada? Yes or No
- Do you have previous order desk and/or sales experience? Yes or No
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
