Job Title: Rental Coordinator
Job Type: Full-Time
Location: Burlington
Job Overview
We are seeking a highly organized and customer-focused Rental Coordinator to join our team. This role is responsible for managing rental equipment requests, coordinating logistics, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
At CanLift, we are proud to be a certified Great Place to Work® company, offering a supportive and growth-oriented culture where employees can thrive.
Key Responsibilities
- Act as the primary point of contact for customers regarding equipment rentals, availability, pricing, and delivery schedules.
- Process rental requests, create contracts, and ensure all necessary documentation is completed accurately.
- Coordinate equipment deliveries and pickups, working closely with the operations and logistics team.
- Maintain accurate inventory records and track equipment status to ensure availability and proper utilization.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring timely communication.
- Work collaboratively with sales and service teams to meet customer needs and business objectives.
- Ensure compliance with company policies, safety standards, and rental agreements.
- Assist in preparing reports and tracking rental performance metrics.
- Support administrative tasks related to rentals, including invoicing and payment follow-ups.
Qualifications & Skills
- Previous experience in equipment rental, logistics, or customer service is preferred.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Excellent verbal and written communication skills.
- Technology savvy, with comfort using business systems, rental management platforms, and the Microsoft Office Suite (Word, Excel, Outlook).
- Experience in the rental industry is an asset, particularly with aerial lift equipment.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- A customer-focused mindset with a commitment to delivering high-quality service.
Benefits
- Competitive compensation plan, including a generous benefits package
- RRSP Match
- Pension Plan
- Paid Vacation time
Job Types: Full-time, Permanent
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Do you have aerial lift equipment knowledge?
Experience:
- Rental Industry: 2 years (required)
Work Location: In person
