At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service some 470 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.
Your role :
The primary function of the Department Manager (DM) Sales Floor is to manage the sales floor. This includes supervising and training associates, managing associate performance, and ensuring adequate department coverage through influencing scheduling of associates. This also includes managing stock level for the department, changing prices to reflect the most up- to-date markdowns and reductions, and performing cost overrides. The DM Sales Floor also uses internal systems and generated reports to plan inventory levels, track and resolve any issues, check order or sales management system, and retrieve key information. The DM Sales Floor is responsible for keeping management informed, executing daily assigned tasks, and maintaining product knowledge. The DM Sales Floor is also responsible for providing excellent customer service by greeting customers, fulfilling customer requests, identifying customer needs, and handling customer concerns. The DM Sales Floor is also required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. The DM Sales Floor operates store equipment and supports other departments as needed. Lastly, the DM Sales Floor is responsible for completing all other duties as assigned. Requires morning, afternoon, and evening availability any day of the week.
### Job Requirements
The qualifications we are looking for :
High School Diploma or equivalent.
2 years experience in a fast-paced retail environment (e.g., big-box stores, food service, customer service experience), including at least 1 year supervisory experience OR 6 months Lowe's store sales floor experience.
Experience with computer and web-based systems (e.g., email, web-based applications, delivery/scheduling systems, online ordering systems, training).
1 year customer service experience in a home improvement setting.
1 year work experience in department (e.g., millwork, plumbing, tools).
Knowledge of power equipment operation (e.g., forklift, lift truck, order picker).
Knowledge of Lowe's installation services.
Lowe’s Canada is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
Your benefits of working for Lowe’s Canada :
By joining the Lowe’s Canada family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A company discount on store merchandise
- A student incentive program
- And much more!
The masculine generic is used without discrimination and only in order to simplify the text. Lowe’s Canada is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.
### Work Conditions
This is for a 6 month contract position as a full time Department Manager in our Flooring and Paint departments.