Basic Function
Ø Responsible for preparing, cooking and packaging all products in accordance with Panago standards and procedures in a timely fashion and providing good customer service to internal and external customers.
Ø Responsible for interacting with Panago customers to assist with inquiries, order taking and meeting customers needs in a polite, friendly and efficient manner.
Duties And Responsibilities
Ø Maintain a high degree of personal standards and conduct.
Ø A chef’s primary duty is to ensure proper preparation and cooking of all Panago products as verified by the key Station Observation Checklists including the following;
- Slap the dough to Panago standards.
- Acknowledge, greet and provide service to customers in store.
- Sauce and build pizzas to Panago standards.
- Cook products according to Panago standards.
- Cut and package products to Panago standards.
- Prepare salads according to Panago standards.
- Prepare, cook and package wings and Torizonés, and all other extras to Panago standards.
- Stock slap, make, and cut stations with appropriate supplies to maintain shift efficiency.
- Practice proper hygiene and safe food handling standards.
- Answer phones before the second ring.
- Answer telephone inquiries and take orders.
- Answer inquiries and take orders at the front counter.
- Correctly take customer orders and delivery information from the customer.
- Process pick-up orders.
- Handle cash through the proper operation of the cash register.
- Explain current specials and promotions.
- Greet and deal with customers as soon as they enter our premises.
- Assist with food prep and dough making.
- Wash and sanitize all working areas on an on going basis.
- Assist with taking customer orders over the phone (if applicable) and handling walk-in customers.
- Keep the kitchen areas clean at all times.
- Extra duties may include: sweeping and mopping floors, washing dishes, folding boxes, and any other task required by the manager.
Performance Expectations
Ø Achieve 100% performance standards as verified by key Station Observation Checklists including the following;
- Slap a shell to Panago standards in 30 seconds within their probationary period.
- Take a pizza from “Make to Bake,” at Panago standards, in three minutes or less within their probationary period.
- Call out the make to bake time after assembling pizzas.
- Able to cut, box and organize all pizza’s coming out of 1 oven unassisted within their probationary period.
- To become proficient in the stores order taking system for telephones (if applicable) and front counter within the probationary period.
- Have a thorough knowledge of the Panago menu within 2 weeks of hiring. Have a thorough knowledge of the current specials and promotions as they occur.
Ø Professional and courteous conduct towards customers and co-workers.
Ø Be part of the team and demonstrate pride in a job well done.
Ø Demonstrate initiative and self-motivation.
Competencies Required
Ø Able to work within a team environment.
Ø Able to work in a challenging, fast paced environment.
Ø Good hand eye co-ordination (dexterity).
Ø Enthusiasm and self-motivation.
Ø Strong work ethic.
Ø Good communication skills and able to speak, understand, and read English
Pay: From $18.25 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
