Caseworker 1(A)-(B)-2(A)-(B) (Income Assistance)
Province of Nova Scotia
Glace Bay, NS
Apply By: 3/7/2019

Community Services

Caseworker 1(A)-(B)-2(A)-(B) (Income Assistance), Term, GLACE BAY

Competition # 18113

Who we are

The staff of Community Services help thousands of Nova Scotians in vulnerable situations. We offer various programs, including Child, Youth & Family Support, Employment Support & Income Assistance, and Disability Support Programs. The Department of Community Services (DCS) is committed to a social service system that helps people be as independent as possible and reach their full potential. We want a system that makes it easy for Nova Scotians to find the services they need, and we want those services to be there for years to come. Simply put, we want better results for Nova Scotians, and we need your help to get this done! For more information on our Department please click here:

A day in the life of a Caseworker

As the Caseworker, Income Assistance you will assess the eligibility of individuals who are in need of financial assistance and/or support, to determine their initial and ongoing eligibility. This involves participation in the continuum of service delivery, i.e. intake, assessments, records maintenance, initial employability assessment, general and/or specialized case management, consultation, communication of outcomes to applicants, and referrals to appropriate programs and community resources. In a team environment, you will work collaboratively with colleagues, community and clients to mobilize client’s personal resources toward self-sufficiency, through the use of appropriate supporting interventions.

What makes a great Caseworker

Bachelor’s Degree (Social Science) or equivalent combination of training and experience. A working knowledge and experience in the application of ESIA policy/legislation, Occupational Health and Safety responsibilities, as well as related programs of the Department will be considered an asset. Excellent interviewing, communication (written/verbal), planning/organizational, team building and crisis intervention skills are required. You will have an understanding of budgetary and case management concepts, supplemented by demonstration of initiative, sound judgement, sensitivity to the impact of culture, socioeconomic status, gender, age and sexual orientation on client experience. Candidates must be able to meet deadlines and deal effectively with difficult situations.

What you need to know

Please note this is a 2 year Term opportunity with an anticipated end date of February 2021.

Pay Grade: PR 04 - PR 11

Salary Range: $1,590.00 - $2,570.00 Bi-Weekly

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. For questions or concerns, please contact

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