Position Summary
Our client is seeking a Director, PMO & Delivery to lead enterprise project and program execution across business and technology initiatives. This role is responsible for establishing delivery standards, improving governance, enhancing cross-functional collaboration, and ensuring strategic initiatives are successfully prioritized, planned, and executed.
The Director will oversee the Project Management Office (PMO), providing leadership, visibility, and accountability across a portfolio of initiatives while supporting organizational growth through strong delivery practices.
Key Responsibilities
PMO & Delivery Leadership
Lead and evolve the PMO, including governance, reporting, and delivery standards.
Establish consistent project and program management practices.
Improve visibility into project status, risks, dependencies, and outcomes.
Support planning, execution, and delivery across key initiatives.
Enhance governance processes while maintaining agility.
Portfolio Management & Execution
Support prioritization and coordination of initiatives across the organization.
Align delivery plans with business objectives and resource capacity.
Improve collaboration across business and technology teams.
Strengthen risk management, issue resolution, and escalation processes.
Promote delivery consistency and execution excellence.
Business Alignment
Partner with stakeholders to ensure initiatives are clearly defined and execution-ready.
Align business requirements with delivery teams.
Improve clarity around scope, objectives, and expected outcomes.
Facilitate effective communication and cross-functional collaboration.
Operational Improvement
Identify opportunities to improve delivery processes, tools, and reporting.
Implement metrics and dashboards to support decision-making.
Drive continuous improvement and operational efficiency.
Leadership
Lead, mentor, and develop project managers and delivery professionals.
Foster a culture of accountability, ownership, and continuous improvement.
Build strong relationships across business and technology functions.
Provide leadership with insights on portfolio performance, risks, and delivery health.
Qualifications
Bachelor's degree in Business, Information Technology, or a related field.
7+ years of experience in PMO leadership, project delivery, or program management.
Experience leading complex, cross-functional initiatives.
Strong knowledge of project governance, portfolio management, and delivery methodologies.
Proven ability to improve delivery effectiveness and organizational execution.
Experience managing diverse stakeholder groups across business and technology functions.
Demonstrated success leading and developing teams.
Experience working within complex or regulated environments is an asset.
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