BLFA is seeking a dedicated and organized Food Hub Coordinator to support the day-to-day operations of its culturally responsive Food Hub.
The Food Hub Coordinator will coordinate food receiving, storage, inventory, hamper preparation, grocery card distribution, deliveries, volunteer coordination, client support, documentation, reporting, and community engagement activities.
This role is ideal for someone who is reliable, practical, detail-oriented, community-minded, and comfortable working in a fast-paced environment. The successful candidate will help ensure that BLFA’s food support initiatives are delivered with dignity, care, cultural responsiveness, and strong operational coordination.
About You
You are organized, dependable, and passionate about supporting communities through practical and meaningful work. You enjoy helping people, coordinating activities, solving problems, and making sure operations run smoothly.
You are comfortable balancing logistics, communication, teamwork, and attention to detail. You enjoy working with volunteers, community members, suppliers, partners, and staff. You understand the importance of treating people with dignity, respect, confidentiality, and care.
This is a great opportunity for someone interested in community services, food security, nonprofit work, logistics, program coordination, and culturally responsive service delivery.
Key Responsibilities
Food Hub Operations
- Coordinate daily Food Hub operations, including food receiving, storage, inventory tracking, and hamper preparation.
- Ensure food supplies are organized, safe, accessible, and culturally appropriate for the communities served.
- Monitor inventory levels and assist with supplier ordering, restocking, and distribution planning.
- Coordinate food hamper preparation, grocery card distribution, and delivery activities.
- Support the organization and flow of food distribution days.
- Maintain cleanliness, organization, and safety within the Food Hub space.
- Help ensure food handling and storage practices follow appropriate safety standards.
Volunteer and Staff Coordination
- Coordinate volunteers and casual staff during food distribution and community activities.
- Support volunteer onboarding, scheduling, orientation, and task assignments.
- Provide clear instructions and operational guidance to volunteers.
- Foster a welcoming, respectful, and team-centered environment.
- Support communication between volunteers, staff, and leadership.
- Help ensure volunteers understand confidentiality, participant dignity, and safety expectations.
Client Support and Community Engagement
- Provide respectful, culturally responsive, and client-centered support to participants.
- Assist with client intake, follow-up, referrals, and navigation to community resources.
- Support outreach activities, community meals, food distribution days, and engagement initiatives.
- Build positive relationships with community members, families, suppliers, and partner organizations.
- Support a welcoming environment where participants are treated with dignity and respect.
Administrative and Reporting Support
- Maintain accurate client intake, inventory, volunteer, and operational records.
- Support data collection, reporting, and program evaluation activities.
- Assist with preparing operational updates, funder reports, and program summaries.
- Track food distribution numbers, participant information, delivery records, and inventory updates.
- Support scheduling, communication, meeting coordination, and follow-up.
- Ensure documents are organized, accurate, confidential, and submitted on time.
Community Partnerships and Outreach
- Assist with maintaining relationships with suppliers, vendors, donors, and community partners.
- Support outreach and engagement with culturally relevant and Black-owned suppliers where possible.
- Represent BLFA professionally during meetings, community events, outreach activities, and partner interactions.
- Support collaboration with community organizations and service providers.
- Help identify gaps, needs, and opportunities related to culturally responsive food support.
Required Experience
- Minimum 2 years of experience in community food programming, food bank operations, nonprofit program coordination, logistics, or related community services.
- Experience coordinating volunteers and/or supervising casual staff.
- Experience with inventory management, operational coordination, and community-based service delivery.
- Experience with documentation, reporting, data tracking, or program records.
- Eligibility to work in Canada.
Preferred Experience
- Experience working with African, Caribbean, halal, or culturally specific food programs.
- Experience supporting vulnerable, marginalized, newcomer, low-income, or underserved communities.
- Familiarity with funder reporting, community partnerships, and program evaluation.
- Experience using cloud-based intake, inventory, case management, or reporting systems.
- Experience working in a nonprofit or community-based environment.
Skills and Competencies
The ideal candidate will demonstrate:
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- Practical problem-solving and decision-making skills.
- Ability to multitask and adapt in a fast-paced environment.
- Strong interpersonal and relationship-building skills.
- Client-centered and trauma-informed approach to service delivery.
- Cultural competence and sensitivity when working with diverse communities.
- Ability to maintain confidentiality and professional boundaries.
- Ability to lift and move food hampers and supplies as required.
- Proficiency in Microsoft Office, Google Workspace, and digital intake or reporting systems.
- Bilingualism in French and English is considered a strong asset.
Education
A bachelor’s degree or diploma in Community Development, Business Administration, Logistics and Supply Chain Management, Community Organization and Advocacy, Social Services, Human Services, or a related field is preferred.
Equivalent experience in community food programming, nonprofit operations, logistics, or community service delivery will also be considered.
Working Conditions
- Onsite work within the Food Hub and community settings.
- Fast-paced operational environment during distribution and community support days.
- Occasional lifting, packing, organizing, and transportation of food supplies and materials.
- Occasional evening and weekend work may be required for outreach activities, events, and community meals.
- BLFA will provide orientation, onboarding support, and ongoing supervision.
Why Join BLFA?
- Be part of a passionate and community-driven organization creating meaningful impact.
- Contribute to culturally responsive food security and community wellbeing initiatives.
- Gain leadership experience in nonprofit operations, logistics, and community engagement.
- Work within a collaborative and values-driven environment.
- Build meaningful relationships with community members, partners, volunteers, and stakeholders.
- Help strengthen support systems for marginalized and underserved communities.
This is more than a job. It is an opportunity to contribute to meaningful and lasting community impact.
Pay: $22.00-$25.00 per hour
Application question(s):
- Do you have a valid driver's license?
Work Location: In person
